Backup Exec for SBS fails due to a corrupt email
Posted on 2006-05-31
I am backing up SBS2003 Std with Backup Exec 9.1. The job fails with the following error:
Access denied to file (username);Top of Information StoreInboxRe: Here is the document.
The item \\SERVER\Microsoft Exchange Mailboxes\(username);Top of Information Store;Re: Here is the document in use - skipped.
Access denied to file (username);Top of Information StoreInbox#61478;Mail Delivery (failure email@domain).
The item \\SERVER\Microsoft Exchange Mailboxes\(username);Top of Information StoreInbox;Mail Delivery (failure email@domain) in use - skipped.
The job works just fine, backs everything up but these emails, but still marks the job as "failed".
I have seen this problem a bunch of times before with Exchange 2000 and 2003. The write-up on it says that this is due to a corrupt email and that the solution is to delete that email. That has always worked in the past - for whatever reason of the 100+ emails that I have seen do this, all were ether SPAM or system notices so it never mattered. In this case however, I cannot find the emails! Searching the mailbox both with Advanced search and by looking for them manually comes up with nothing - these emails do not exist! How can I delete them if they are not there? As I said, I have seen this dozens of times, but always the corrupt email was visable in Outlook and everything would OK after I deleted it. In this case, there is nothing to delete, so I am stuck. Anyone seen this before?