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Cannot send meeting invitations to multiple people

Posted on 2006-06-01
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Last Modified: 2012-05-05
I have a user who is using Outlook 2003 with Exchange 2003. A problem has just started where sending a meeting invitation to mulitple people will result in this error:

This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80070057-00000000-00000000].

This is seemingly only happening when the meeting invite is a local user (in the same company) and an external user (An internet email address). It works if she sends two different invitations to both separately, but if you try to send it to both at the same time, that is when the error occurs. The user is using Cached mode. All other functions of Outlook are working. I can verify for a fact that the email addresses that it is being sent to are correct.

I have searched on the net for some solutions, but have not found much. Any help will be appreciated.
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Question by:adembo
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Expert Comment

by:AndreDekolta
ID: 16806357
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Author Comment

by:adembo
ID: 16806366
yes, I saw that posting. There was no answer given on it though. I answered all those questions in my initial posting above. Was there something I missed?
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Expert Comment

by:David Lee
ID: 16831529
Greetings, adembo.

The only Microsoft documentation of this error message I could find is this KB article: http://support.microsoft.com/?scid=kb;en-us;823917&spid=2520&sid=927
It describes setting the recipient type from code, which you don't mention and I doubt that's what your user is doing.  How is the user selecting/entering the addressees?

Cheers!
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by:adembo
ID: 16893727
Thanks, I saw that article as well. The user was simply just adding the names from the global address book.
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Expert Comment

by:David Lee
ID: 16900980
As a test, how about creating a test appointment and entering the recipients address in SMTP form manually as opposed to selecting from the GAL?  I'm not proposing this as a loing-term solution, just trying to eliminate possible causes.
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Expert Comment

by:David Lee
ID: 17065965
Hi, adembo.

Any progress?
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Author Comment

by:adembo
ID: 17072210
I have not been told of the problem again, but I never did anything to resolve it. I will check with the user to see if it has happened again.

Thanks.
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Author Comment

by:adembo
ID: 17098461
I just got an email from the same user who just got the error again. This is what it is saying:The following recipient(s) could not be reached:

    User on 7/12/2006 4:10 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80070057-00000000-00000000].

This happens for all people the invitation was addressed to (both internal and external accounts). All other email for this user is working fine.

Any more help would be great.

Thanks.
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Expert Comment

by:David Lee
ID: 17191183
Sorry to be so slow getting back to this question.  Did you try the test I proposed on 6/14?
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Expert Comment

by:David Lee
ID: 17220600
Any update, adembo?
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Author Comment

by:adembo
ID: 17222567
Yes I did try typing the names, as they were not in the GAL. I have changed the user from cached to online and have not seen the error since.

Thanks.
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Expert Comment

by:David Lee
ID: 17427602
No objection.
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