• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 457
  • Last Modified:

External Keyboard Error

Dear Sire,
I have a Fujitsu Siemens laptop AMilo 3438 and I’m using external keyboard PS\2 with USB converter and when the num lock is on the normal arrows are working as a print screen button (the up-down-left- right -arrows) and when I turn off the num lock it works normally so I can go up down right left but if I tried to use the shift key with any arrow it print the screen more than 24, you can see this from MS Office clipboard. So what can I do?
0
Alkannetworks
Asked:
Alkannetworks
3 Solutions
 
stergiumCommented:
if i understanded correctly the problem is in your keyboard. try another keyboard instead.
0
 
kcarrimCommented:
Do you have any special settings for the keyboard like "sticky keys" ?
0
 
AlkannetworksAuthor Commented:
there is no special settings for the key board like sticky keys and i tried another keyboard but there is no changes
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
adi_vladutCommented:
are both the laptop and external keyboards for the same language? (US or other)
0
 
AlkannetworksAuthor Commented:
yes the laptop and the external keyboard are the same language
0
 
kcarrimCommented:
Can you check in Control Panel > Accessibility Options for keyboard and mouse settings. Could be that you have "use mouse keys" enabled, or the laptop's keyboard might have a key stuck.

Download Keytest and test both the laptop keyboard and external keyboard.
http://www.passmark.com/products/keytest.htm
0
 
AlkannetworksAuthor Commented:
Dear All,
Thank you for your efforts, I now understands what happened.
The problem is because of the keyboard converter from PS/2 To USB so I tried a USB keyboard and it working probably.
Many thanks
0
 
kcarrimCommented:
Spilt points?
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now