Btrieve not releasing licenses
Posted on 2006-06-01
I'm running a Windows Server 2003 with Pervasive SQL v8. My main application uses btrieve components, and is called RFMS. We have 48 licenses for RFMS, and are constantly going over that count; but I think it's a false reading. I can go into the Pervasive Monitor, and the user count shows only 24 people in, with a maximum number of 37. When a user exits the program, it seems that the license for that user isn't being freed up. It doesn't happen on all users, though it does seem to affect the same users all the time. My users are running Windows XP Pro. I've not applied any service packs to Pervasive. I've spoken with the support for RFMS, and they claim it's some kind of premature disconnect on the workstation end; as though a workstation were locking up and being CLT-ALT-DEL to reboot, thereby not properly exiting the system so that the license may be released. That's not the case, something else is preventing the license from being released and it's a major problem for me. I've got users in 4 locations and the only way to correct the issue is to reboot the main server. Which is quite a pain when you've got to wait for all users at all locations to get out first. I'm at my wits' end with this problem. I've currently got the server programmed to reboot twice a week, but that seems like a weak band-aid for this problem. Thanks for your help!