Hyperlinks in Outlook when clicked on open the "my Documents" folder instead of the the internet page

Posted on 2006-06-01
Last Modified: 2010-04-08
How do I change this ?

Question by:Compservices
    LVL 9

    Expert Comment

    Hello Compservices!

    Right click on the Hyperlink.  Edit the link to ensure it's going where you need it to go.

    LVL 44

    Accepted Solution

    Hi Compservices,

    1. if you open your Windows Explorer
    2. then click on Tools, choose Folder Views and File Types
    what is the association is for opening URLs?

    if you are using OE this could apply and looking at it it could relate to Outlook also since its a file type setting not some appliction settings

    share what you know, learn what you don't
    LVL 97

    Expert Comment

    This error could be caused by a recent update to Internet Explorer, MS06-015, which also affects MS Office programs.  

    1. Here is a fix for the problem
    If you have Windows XP, copy the following to the clipboard (it's all one line even if wrapped in your browser - paste into notepad and remove line breaks if necessary, and copy again)
    click START > RUN and copy the line below into the Run box. Hit <Enter>

    =copy below here=
    REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached" /v "{A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401" /t REG_DWORD /d 1
    =copy above here=

    2. There is an updated version released April 25 to fix the error.  Uninstall 908531 from Add/Remove Programs in Control Panel, and go to Windows Update to download MS06-15 anew.
    LVL 97

    Expert Comment


    If no joy, you may need to register some dll files;en-us;Q281679&sd=tech
    Run this script
    LVL 13

    Expert Comment

    Make sure Outlook is closed, open Internet Explorer.  Click Tools, Internet Options, Programs tab, and click "Reset Web Settings".  Ok out of everything, close IE.  Open Outlook and try your hyperlinks.


    Author Comment

    Well even though this is Outlook the information from your hyperlink(from bruintje) did the trick.

    Thank you


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