ISA Server and APC Powerchute

Posted on 2006-06-01
Last Modified: 2012-06-22
I've installed APC's Powerchute Network Shutdown Service on my server running ISA Server 2004. It allows the server to talk to the SmartCard installed on my UPS via TCP/IP.

However, it seems that ISA is not allowing the communications to take place. I've contacted APC support and they gave me the port numbers needed for the utility to communicate with the card.

I've tried every combination of ports, inbound/outsound, TCP/UDP, send/receive, etc but still no luck.

Has anyone run into this same problem?

Any info would be greatly appreciated.

Question by:Dave_O
    LVL 44

    Expert Comment

    Look at these links --

    Author Comment


    At least I now know I'm not the only one out there with this problem.

    I tried some of the suggestions off of the ISAserver forum but still no luck.
    LVL 44

    Expert Comment

    Why not simply go into the power options of desktop, screen saver, power button, and then the UPS tab, and set it up for the pre-selected APC -- select button, and just pick APC, and do nothing more than that.  It should use a generic APC driver for the service.
    LVL 3

    Accepted Solution

    Just make one Firwall Rule on Your ISA Server 2004
    1. Name:- Internal, Action:- Allow, Protocol:- All Outbound Traffic, From/Listener:- Internal & Local Host, To:- Internal & Local Host, Condition:- All Users.

    Place This Rule on Top.
    Things will Work

    Author Comment


    Wow! That worked.

    Now I'm thinking because it's setup that the internal network/local host is talking to the internal network/local host, I don't have to be concerned that I've inadvertently opened ports to the outside that could cause problems?

    Many thanks,

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    There are several problems reported according slow link speeds or poor performance in TMG 2010, UAG 2010 or ISA 2006. I want to collect here some of the common issues together to give a brief overview what can be the reason. Nevertheless, not all of…
    If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now