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Veritas BE 9.1 - No appendable media could be mounted

Gettting the below errors with my backups now. The job should only take 3hrs at the most.....now its timing out at over 12hrs and i have to cancel it
Can any one assist on whats causing this?


Job Log: BEX00399.xmlJob Log for Backup DBWGSRV1

      Completed status: Canceled, timed outExpand AllCollapse All
      Job Information
Job server: DBWGSRV1
Job name: Backup DBWGSRV1
Job started: Thursday, 1 June 2006 at 8:00:02 p.m.
Job type: Backup
Job Log: BEX00399.xml

No appendable media could be mounted.
Switching to overwrite operation on scratch media.

      Device and Media Information
Drive Name: SONY 1
Media Label: 4MM000077
Media GUID: {B835A736-940E-4D5F-9CF9-44D4F9302A1C}
Overwrite Protected Until: 31/12/9999 12:00:00 a.m.
Appendable Until: 31/12/9999 12:00:00 a.m.
Targeted Media Set Name: Media Set 1

      Job Operation - Backup
            Backup Options
Media operation - overwrite.
Hardware compression enabled.

            Set Information - D: Data
                  Backup Set Information
Family Name: "Media created 1/06/2006 8:00:02 p.m."
Backup of "D: Data"
Backup set #1 on storage media #1
Backup set description: "Backup DBWGSRV1"
Backup Type: FULL - Back Up Files - Reset Archive Bit

Backup started on 1/06/2006 at 8:00:26 p.m..
Backup completed on 1/06/2006 at 10:07:46 p.m..
Backup Set Summary
Backed up 17680 files in 2279 directories.
Processed 14,307,969,150 bytes in  2 hours,  7 minutes, and  20 seconds.
Throughput rate: 107 MB/min

            Set Information - C:
                  Backup Set Information
Family Name: "Media created 1/06/2006 8:00:02 p.m."
Backup of "C: "
Backup set #2 on storage media #1
Backup set description: "Backup DBWGSRV1"
Backup Type: FULL - Back Up Files - Reset Archive Bit

Backup started on 1/06/2006 at 10:07:53 p.m..
Backup Set Detail Information
The media operation was terminated by the user.
Error reading file data.
Error reading file data.
Media mount failed.
User canceled a Physical Volume Library operation.

Backup completed on 2/06/2006 at 11:02:48 a.m..
Backup Set Summary
Backed up 8321 files in 401 directories.
Processed 4,642,339,056 bytes in  1 hour,  3 minutes, and  22 seconds.
Throughput rate: 69.9 MB/min

      Job Completion Status
Job ended: Friday, 2 June 2006 at 11:02:48 a.m.
Completed status: Canceled, timed out
Final error code: 00000000 HEX
Final error description:
Final error category: Other Errors

      Errors
Backup - C: The media operation was terminated by the user.
Error reading file data.
Error reading file data.
Media mount failed.
User canceled a Physical Volume Library operation.


0
comerro1
Asked:
comerro1
1 Solution
 
themusicloverCommented:
hello

try checking your scsi adapter,it must not be a raid card.
you can try lowering the sync transfer rate (change it from 160/80 to 40),save the changes and try to run the backup job again.
these kind of problems are also due to old driver being loaded so try updating to a latestb version for the driver for the scsi adapter.

You might wanna check the event ids and eventr logs for system logs, and see if you get an event id of 7,9,11 or 15
coz these all are scsi related errors.


CHAO
0
 
comerro1Author Commented:
Thanks but my job is already set to "append to media" ......
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comerro1Author Commented:
And it was working a few days ago
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rindiCommented:
Try using new tapes. DDS tapes can't be used again and again too many times. Also, to be on the safe side manually erase the tapes before using them in a backup. If BE thinks the tape isn't ready for an overwrite yet, it'll not overwrite it. Also don't forget to clean the tape drive regularly.
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scrathcyboyCommented:
This is a classic problem with BE siince version 9, it is the single greatest reason for problems coming to expert exchange.  This isssue is that BE does not correctly APPEND to tapes because it does not read the catalog correctly for the tapes to determine if appendable.

The only realistic resolution to this fatal flaw in the software is to NOT append the tapes.  In the global properties of the tape job and in the specific properties for each job, set to NOT append -- overwrite media uncondintionally.  Yes this is a waste of tapes, but it is the only known work around.  It means you can only fit one job per tape, but that is the failings of Veritas Backup Exec -- part of why Symantec bought it out,.....
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David_FongCommented:
Looks like this is a 12/24 DAT and it's full with the backup of D: so there is simply no room to append all of D: to the tape. Look for any insert or remove media requests under the alerts tab. You can see it has written 14GB of D: and then appended 4.6GB of C: before you cancelled the job.

Ignore scrathcyboy's comment about BE not being able to append to tapes, it's not true. He must have had a problem once and instead of fixing it blamed the product.
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