rudodoo
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Computer Unable to read DVD burner
My computer won't recognize any cds or dvds that I put in it. Its a slave drive and recently it worked fine. It didn't come with any software and it is being recognized. However, its not reading it. Is there any way to correct this problem.
ASKER
There isn't a upper filter, does that mean anything?
No -- just delete the Lowerfilters. There's no guarantee this is your issue -- but it's a pretty common problem and this fixes a lot of DVD/CD issues. Post back and let me know if it resolves it.
ASKER
I think I found the problem when I ejected the dvd drive there was this donut shaped grey object that came loose. It feels kind of like styrofoam. When I insert dvd's now it works. However, this think seems like it came off the dvd drive and I wonder how important it is to it
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ASKER
Ok thanks for your help
You're most welcome -- glad it was so simple ... and hope it lasts for a long time without needing a replacement.
HKEY_LOCAL_MACHINE\SYSTEM\
Then just reboot your computer.
Note: This is a "harmless" registry change. The filters will simply be reset at the next boot. They can, however, become corrupted -- that's why this fixes a lot of CD/DVD access issues.