Trend Micro Server Protect Service Won't start at boot on SBS 2003

Posted on 2006-06-01
Last Modified: 2010-07-27
Whenever I reboot the Small Business Server 2003, the Trend ServerProtect service does not start. I have to turn it on manually.

I'm as up to date as I can be with ServerProtect, and download all the updates to the engine automatically.

Does anyone know why it won't start?

Question by:computerlarry
    LVL 48

    Expert Comment

    Hi computerlarry,

    does the event viewer show an error?
    LVL 29

    Expert Comment

    It sounds like the Server Protect service may be attempting to start before a service it is dependant on has started correctly. For example if Service A is dependant on Service B then if Service A tries to start before Service B is started then Service A will fail to start and normally should create an error in the event log.

    If this is the case you could try to setup recovery paparmeters for the Server Protect service under the service properties.
    LVL 74

    Accepted Solution

    When you say "as up to date as I can be" but then you qualify that with "automatically".  

    ServerProtect's Quarterly Patches are not deployed automatically... only the version updates are...

    LVL 74

    Expert Comment

    by:Jeffrey Kane - TechSoEasy
    key phrase added for search results:
    the trend serverprotect service terminated with service-specific error 1114
    the trend serverprotect service terminated with service-specific error 1114.

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