Windows XP restarts

My OPerting System is Windows XP Service Pack2. It restarts when I type CMD in the Run . The folder options from tools disappeared . is it a virus problem. how can i cure it
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I agree, let us look at your hijackthis log.

Please download HijackThis 1.99.1
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything.
Notepad will also open, copy its contents and paste it to either these sites:
then at the bottom left corner click "paste"
Copy the address/url and post it here:

Or paste the log at --> 
and click "Analyse", click "Save".  Post the link to the saved list here.
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You can probably fix it up to a point somehow, but I recommend a fresh installation, once infected, don't trust it.

Backup your data to a backup HDD, DVD, or other media. Perform a fresh installation.
f-kingIT support technicianCommented:
Hi ,does it just reboot without warning or does it give a countdown

It is difficult to say exactly what your problem is from the statement. From the the behaviour, it sounds like a virus, since there are many things to look into.

I suggest you start step by step:

1. If you have anti-virus installed, update your anti-virus program with the latest signature files, then do a full scan on all your drives. If you don't have anti-virus program, you can download a free one from the net, offers one.

2. Scan for malware, using 'ad-aware', which you can get from

3. If still persists, download from

Let us know how you get on.

All the best.

you could also check in control panel administartive tools events viewer applications for these stop errors, db click one for the info and event id number please post that back here.

Also, right click on my computer, choose properties>advanced and click the settings button by startup and recovery. Under system failure, uncheck the line that says automatically restart.

Computerguy107Connect With a Mentor Commented:
Memory can cause this problem....I would try new RAM first...if that doesn't work reformat...
nobusConnect With a Mentor Commented:
try running sfc /scannow from the run box also
Try Ewido for scanning.

"Windows Command Processor"
I use to have this problem in the past.

Normally when we type 'CMD' at the RUN windows control
a new instance of the command prompt interpreter starts.

if you computer start right after you type and execute CMD.exe

Try to go here C:\WINDOWS\System32
Now try to locate CMD.exe
Now right click on CMD.exe and scann it with you antivirus.

Also check the properties of CMD.exe
maybe a virus has override the file with something else.

If you have a friend online that can give you a copy of CMD.exe that will be nice
The file is only '368 KB'  Then just delete the one in you pc, or just drop the newone
into the directory => C:\WINDOWS\System32  the file will be override. and thats it.
Now just refresh you system and problem solved.

rajeshyogikm  we are filling up your emails with our comments we would appreciate  hearing from you if any suggested have helped.
Please come back and post a comment. You are the one who asked for help.
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