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Windows XP restarts

Posted on 2006-06-02
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My OPerting System is Windows XP Service Pack2. It restarts when I type CMD in the Run . The folder options from tools disappeared . is it a virus problem. how can i cure it
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Question by:rajeshyogikm
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davy999 earned 336 total points
ID: 16814947
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by:davy999
ID: 16814956
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by:rpggamergirl
ID: 16815007
I agree, let us look at your hijackthis log.

Please download HijackThis 1.99.1
http://www.cyberanswers.org/forum/uploads/HijackThis1991.exe
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything.
Notepad will also open, copy its contents and paste it to either these sites:
http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here:

Or paste the log at --> http://www.hijackthis.de/ 
and click "Analyse", click "Save".  Post the link to the saved list here.
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by:DCreature
ID: 16815292
You can probably fix it up to a point somehow, but I recommend a fresh installation, once infected, don't trust it.

Backup your data to a backup HDD, DVD, or other media. Perform a fresh installation.
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by:f-king
ID: 16815631
Hi ,does it just reboot without warning or does it give a countdown
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by:markov123
ID: 16815832
rajeshyogikm,

It is difficult to say exactly what your problem is from the statement. From the the behaviour, it sounds like a virus, since there are many things to look into.

I suggest you start step by step:

1. If you have anti-virus installed, update your anti-virus program with the latest signature files, then do a full scan on all your drives. If you don't have anti-virus program, you can download a free one from the net, www.gritsoft.com offers one.

2. Scan for malware, using 'ad-aware', which you can get from www.download.com

3. If still persists, download from www.hijackthis.com.

Let us know how you get on.

All the best.

Mark
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by:Merete
ID: 16815937
you could also check in control panel administartive tools events viewer applications for these stop errors, db click one for the info and event id number please post that back here.

Also, right click on my computer, choose properties>advanced and click the settings button by startup and recovery. Under system failure, uncheck the line that says automatically restart.

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by:Computerguy107
Computerguy107 earned 332 total points
ID: 16821912
Memory can cause this problem....I would try new RAM first...if that doesn't work reformat...
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by:nobus
nobus earned 332 total points
ID: 16822558
try running sfc /scannow from the run box also
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by:programmer1024
ID: 16822639
Try Ewido for scanning.
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by:Dazm
ID: 16825586

"Windows Command Processor"
I use to have this problem in the past.

Normally when we type 'CMD' at the RUN windows control
a new instance of the command prompt interpreter starts.

if you computer start right after you type and execute CMD.exe

Try to go here C:\WINDOWS\System32
Now try to locate CMD.exe
Now right click on CMD.exe and scann it with you antivirus.

Also check the properties of CMD.exe
maybe a virus has override the file with something else.

If you have a friend online that can give you a copy of CMD.exe that will be nice
The file is only '368 KB'  Then just delete the one in you pc, or just drop the newone
into the directory => C:\WINDOWS\System32  the file will be override. and thats it.
Now just refresh you system and problem solved.



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by:Merete
ID: 16838746
rajeshyogikm  we are filling up your emails with our comments we would appreciate  hearing from you if any suggested have helped.
Please come back and post a comment. You are the one who asked for help.
Merete
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