Windows XP restarts

Posted on 2006-06-02
Last Modified: 2008-02-01
My OPerting System is Windows XP Service Pack2. It restarts when I type CMD in the Run . The folder options from tools disappeared . is it a virus problem. how can i cure it
Question by:rajeshyogikm
    LVL 6

    Accepted Solution

    LVL 6

    Expert Comment

    LVL 47

    Expert Comment

    I agree, let us look at your hijackthis log.

    Please download HijackThis 1.99.1
    Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything.
    Notepad will also open, copy its contents and paste it to either these sites:
    then at the bottom left corner click "paste"
    Copy the address/url and post it here:

    Or paste the log at -->
    and click "Analyse", click "Save".  Post the link to the saved list here.
    LVL 6

    Expert Comment

    You can probably fix it up to a point somehow, but I recommend a fresh installation, once infected, don't trust it.

    Backup your data to a backup HDD, DVD, or other media. Perform a fresh installation.
    LVL 15

    Expert Comment

    Hi ,does it just reboot without warning or does it give a countdown
    LVL 1

    Expert Comment


    It is difficult to say exactly what your problem is from the statement. From the the behaviour, it sounds like a virus, since there are many things to look into.

    I suggest you start step by step:

    1. If you have anti-virus installed, update your anti-virus program with the latest signature files, then do a full scan on all your drives. If you don't have anti-virus program, you can download a free one from the net, offers one.

    2. Scan for malware, using 'ad-aware', which you can get from

    3. If still persists, download from

    Let us know how you get on.

    All the best.

    LVL 69

    Expert Comment

    you could also check in control panel administartive tools events viewer applications for these stop errors, db click one for the info and event id number please post that back here.

    Also, right click on my computer, choose properties>advanced and click the settings button by startup and recovery. Under system failure, uncheck the line that says automatically restart.

    LVL 5

    Assisted Solution

    Memory can cause this problem....I would try new RAM first...if that doesn't work reformat...
    LVL 91

    Assisted Solution

    try running sfc /scannow from the run box also
    LVL 4

    Expert Comment

    Try Ewido for scanning.
    LVL 2

    Expert Comment


    "Windows Command Processor"
    I use to have this problem in the past.

    Normally when we type 'CMD' at the RUN windows control
    a new instance of the command prompt interpreter starts.

    if you computer start right after you type and execute CMD.exe

    Try to go here C:\WINDOWS\System32
    Now try to locate CMD.exe
    Now right click on CMD.exe and scann it with you antivirus.

    Also check the properties of CMD.exe
    maybe a virus has override the file with something else.

    If you have a friend online that can give you a copy of CMD.exe that will be nice
    The file is only '368 KB'  Then just delete the one in you pc, or just drop the newone
    into the directory => C:\WINDOWS\System32  the file will be override. and thats it.
    Now just refresh you system and problem solved.

    LVL 69

    Expert Comment

    rajeshyogikm  we are filling up your emails with our comments we would appreciate  hearing from you if any suggested have helped.
    Please come back and post a comment. You are the one who asked for help.

    Featured Post

    Enabling OSINT in Activity Based Intelligence

    Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

    Join & Write a Comment

    Many people tend to confuse the function of a virus with the one of adware, this misunderstanding of the basic of what each software is and how it operates causes users and organizations to take the wrong security measures that would protect them ag…
    Windows 10 is here and for most admins this means frustration and challenges getting that first working Windows 10 image. As in my previous sysprep articles, I've put together a simple help guide to get you through this process. The aim is to achiev…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now