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Authentication Error

Posted on 2006-06-02
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Last Modified: 2013-12-04
I have loaded GPS software.
I disabled virus and firewall protection while installing. (as instructed)
All appeared to install correctly. (4 CD"s)
To open the program the instructions state " please insert any one of the CD"s to open program"
With CD in drive to open program I receive an error "unable to authenticate in time allowed" retry or cancel.
I am told by software provider ( not a XP/Pro/SP2 expert) that it must be a OS setting problem, possibly within SP2.
A search did not provide me any clues.
Can anyone confirm or refute this could be my OS settings.
Thanks
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Question by:Travlur
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DITSSINET earned 2000 total points
ID: 16816965
Hi, for testing purpose only, try to disable your windows firewall (or any firewall you might have) I know you did the installation like this but there may be a missing exception in your firewall rules here.
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