Share Access Times Out in Win2k3 Domain

Posted on 2006-06-02
Last Modified: 2010-03-18
I have a customer with a Win2k3 server functioning as the DC for a small domain with AD and XP pro workstations. A most peculiar problem keeps cropping up intermittently. At least once a week, access to shares on the server from the workstations stops. We have devised a workaround which consists of simply restarting the server. The most consistent aspect of this problem is that one workstation will ALWAYS lose access if a Word document on the server is left open for several hours. Then if the user tries to save it, he receives a "You may not have permission to access this file" message. In all cases, access to the email service on the server continues to work. I checked DHCP and the leases are all for eight days. Event Viewer is completely uninformative: no failures except an occasional random W32time sync failure. There are only four workstations, so it can't be a licensing issue. Two questions:
      1) What could be causing this problem?
      2) Is there a way to automate a periodic reboot of the server as a hand-off workaround, assuming that takes care of all symptoms?

Thanks for the help.
Question by:PCGenieLA
    LVL 48

    Expert Comment

    Hi PCGenieLA,

    the server restarting trick is easy to handle but i would prefer to find the solution before resorting to that.....

    you have no power saving features enabled on the NIC of this machine?
    LVL 21

    Expert Comment

    Next time the shares stop responding check the services applet for any automatic services that are stopped.

    Author Comment

    I  found the answer. It was a discount share entry in the server's registry. There is even a MS KB article on increasing the connect time. Following the instructions made the problem go away.
    LVL 48

    Accepted Solution

    well done

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