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Outlook randomly changing sorting in Inbox

Posted on 2006-06-02
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Last Modified: 2012-05-05
Hi all -

One of my users has a strange Outlook issue - the sort order of his Inbox keeps randomly changing.  The "From" column disappears and is replaced by the "To" column.  

This is naturally very annoying to him, as the only way to reverse the effect is to customize the view and remove the From column, add the To column, and resort by Date Received.  

Any ideas?  Alternatively I'd love to find a reg hack that keeps it from changing.
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Question by:TechAssist
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bruintje earned 2000 total points
ID: 16816608
Hi TechAssist,
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not sure how this happens, but you could start outlook with the /cleanviews switch
however this will reset all custom views so it may not be the best solution

1. goto Start
2. on the run commandline type outlook.exe /cleanviews
3. hit Enter

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bruintje
share what you know, learn what you don't
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by:TechAssist
ID: 16816895
Hi bruintje, did it.  
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by:bruintje
ID: 16820060
ok, was the problem solved? :) if no the comment else you can close the ticket
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Author Comment

by:TechAssist
ID: 16863763
Seems to have fixed it.  Thanks!
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