Outlook randomly changing sorting in Inbox

Posted on 2006-06-02
Last Modified: 2012-05-05
Hi all -

One of my users has a strange Outlook issue - the sort order of his Inbox keeps randomly changing.  The "From" column disappears and is replaced by the "To" column.  

This is naturally very annoying to him, as the only way to reverse the effect is to customize the view and remove the From column, add the To column, and resort by Date Received.  

Any ideas?  Alternatively I'd love to find a reg hack that keeps it from changing.
Question by:TechAssist
    LVL 44

    Accepted Solution

    Hi TechAssist,

    not sure how this happens, but you could start outlook with the /cleanviews switch
    however this will reset all custom views so it may not be the best solution

    1. goto Start
    2. on the run commandline type outlook.exe /cleanviews
    3. hit Enter

    share what you know, learn what you don't

    Author Comment

    Hi bruintje, did it.  
    LVL 44

    Expert Comment

    ok, was the problem solved? :) if no the comment else you can close the ticket

    Author Comment

    Seems to have fixed it.  Thanks!

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