contacts not being listed after import

Posted on 2006-06-02
Last Modified: 2010-04-08
after a export/import my conatcts are not being listed.
Question by:jasonleethompson
    LVL 97

    Accepted Solution

    Greetings, jasonleethompson !

    Are the newly imported contacts not being listed?  Or all contacts not being listed?

    First, I would suggest you post your Outlook version.
    It is not unusual for the Outlook Address Book to "lose track" of the
    connection to its Contacts Folder when you move or import your PST or update
    your Outlook version or OS. Use the following steps to reset the connection,
    depending on your Outlook version. Note that in some instances you may
    actually have to remove the Outlook Address Book completely from your
    Profile, close Outlook, and then re-add it before you can get it to work.

    Outlook 2000, Corp/Workgroup:
    Go to Tools > Services. Make sure the Outlook Address Book service is
    listed. If not, add it. Next, R click on the Contact folder or folders you
    want the OAB to display, choose "Properties", go to the Outlook Address Book
    tab and check the "Show this folder as an E-mail address book" box. You may
    also need to go to Tools > Options > Addressing Tab and choose to show your
    Contacts folder.

    Outlook 2002 and 2003
    Go to Tools > E-mail accounts > View or change existing directories or
    address books > Outlook Address Book. If it is not listed, back up one step
    and add it. If it is, then click on Change. to make sure the Contacts
    folder(s) you want to display are listed. You may need to enable the
    Contacts Folder as an e-mail address book by R clicking the Folder >
    Properties and check the "Show this folder as an E-mail address book" box.
    Make sure you restart Outlook after making these changes.

    Best wishes!
    LVL 97

    Expert Comment


    We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

    Thanks, war1

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