Windows 2000 pro, no access to the internet but can see the network after virus removal

Posted on 2006-06-02
Last Modified: 2010-03-19
The owner of this PC removed spyware and now Explorer will not access the Internet. Does not remember what he removed. When connected to my network I can see all the computers on my network from this PC. I can ping my other computers but cannot ping anything on the Internet. Driving me crazy.

Windows 2000 pro
Service pack 4
Linksys LAN card installed

Explorer settings are set to automatically detect settings
Ran Winsock fix
Ran LSPfix
Ran netsh int ip reset
I uninstalled TCP/IP and reinstalled
Also ran SFC
Not sure where to go from here. I am currently not in-front of the PC, but want to work on it over the weekend.
Thanks in advance for any help.
Question by:Infotek_Solutions
    LVL 12

    Expert Comment

    How about installing firefox ( and see if the problem still occurs. You could always reinstall SP4, which *should* effectively reinstall IE and fix whatever is currently broken.

    Hope this helps

    Author Comment

    I did reinstall SP4 a few time; it did not help. , I will try Mozilla firefox tomorrow.

    LVL 12

    Expert Comment

    Ouch, reinstall of SP4 didn't help.....Hmmm. Did you scan for viruses and spyware? May need to boot into safe mode to run these for best results. I don't think i've ever tried this, but while booted into safe mode with networking; see if you can access internet. Run hijackthis and look for suspicious stuff as well.

    I would also try disabling all firewalls/anti-virus/anti-spyware programs. I've seen problems with firewalls and Norton that interfere more than they should.

    Otherwise you could also try a repair of the installation. Boot from the 2000 CD and choose repair during setup. Man, if that don't work....

    *Don't forget to make backups....just in case

    Author Comment

    I did load and run spybot, there is no firewall and Mcafee is disabled. I did run Hijackthis and got rid of the suspicious stuff.  I did a SFC, same problem and then I did a repair from the Window 2000 disk.  This is why I am scraching my head.

    LVL 5

    Accepted Solution

    If you have a Desktop....pull the network card and install a new one...this will take care of the problem...Windows 2000 is very flakey when it comes to TCPIP...

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