Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 23135
  • Last Modified:

Toshiba satellite recovery

Hi,

I have a problem with a toshiba satellite 1800-214
Can't boot in any mode, the normal keeps showing the xp loading, and after about 10 minutes gives the following:
"STOP: c0000221 wrong checksum image] the mpr.dll could be corrupted. Checksm header does not coincide with the calculated checksum.", and when trying safe-mode it gives this:
 "STOP: c0000221 wrong checksum image] the rpcrt4 image could be corrupted. Checksm header does not coincide with the calculated checksum."

At the press of the power it says: "invalid boot.inf file. Booting from c:\windows"

I tried "last working config", but no luck.

The owner says doesn't have any cd of the os, are toshibas like the hps which you can reinstall by pressing some function or other key?

Is there a way to fix the problem thru the command prompt in safe-mode? If yes how, and is it possible to recover some files before reinstall?

Thank you.
0
keneso
Asked:
keneso
1 Solution
 
Irwin SantosComputer Integration SpecialistCommented:
"The owner says doesn't have any cd of the os, are toshibas like the hps which you can reinstall by pressing some function or other key?"
depends on the model

"Is there a way to fix the problem thru the command prompt in safe-mode?"
YES...or at least you can attempt a fix.

"If yes how, and is it possible to recover some files before reinstall?"
YES...remove the drive from the notebook and put into another computer

seems like your hardrive is on it's way out..

at the safe mode command prompt type

chkdsk /r

post your results
0
 
kenesoAuthor Commented:
Safe-mode with prompt does give the same checksum error.
I can't run the chkdsk ;(

I also tried the debug mode, and it goes to windows, and never boots.
0
 
Irwin SantosComputer Integration SpecialistCommented:
yeah...bad data or hardrive sectors...bummer.. then you need to remove the drive from the notebook...and put it into a desktop computer.  Run
chkdsk /r
(from the working computer)
let it correct what it can....notice the error messages.. anything bad sector tells you replace the drive..else you can re-use it.

copy the files off to backupland before you do anything else.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
Irwin SantosComputer Integration SpecialistCommented:
0
 
x_X_x_X_xCommented:
Have you tried to boot to safe mode and do a system restore? Not the same as the last known good configuration.....This would allow you to choose a date to restore the pc too I have a sattlelite tanlet pc and it uses a system restore disk not sure about this model though.....Sorry if I missed something about booting to safe mode in bit of a hurry
0
 
MarkCommented:
Can't find that exact error message you posted -->STOP: c0000221 wrong checksum image
is that the exact wording of the error, or is it--> STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
If so Check this link  for some info on the error message http://aumha.org/win5/kbestop.php#0x221
And the MS article concerning it as well. http://support.microsoft.com/?kbid=314474&sd=RMVP
0
 
kenesoAuthor Commented:
>>sparkmaker

I translated from Italian, so it might be the one you are suggesting.

I have put it on another pc as irwinpks has suggested and saved the files needed; now I am running chkdsk
at step 4/5 it has given the following:

http://www.internetetc.it/ee_stuff/keneso/toshiba.html

As you can notice it is only at 23%, it is still doing and now is at about 35% with more errors.
0
 
kenesoAuthor Commented:
I updated
http://www.internetetc.it/ee_stuff/keneso/toshiba.html
with the final results.

Is the hd gone?

Thank you.
0
 
Irwin SantosComputer Integration SpecialistCommented:
hardrive is gone.
0
 
kenesoAuthor Commented:
Thank you.
0
 
Irwin SantosComputer Integration SpecialistCommented:
bummer.. sorry about the bad news...

thank you for the grade.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now