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Connection Manager does not respond - service profile problem

On a SBS 2003 server I try to look at the properties of the "connect to small business server" icon.
Both the connect and properties option result in the error message:
"The service profile is damages. Re-install the service profile."
How do I do that?
I tried to right-click/install instcm.inf but that fails because I can't locate either cmmgr32.exe nor cmmgr32.ex_ on the server or the SBS 2003 I386 directory (I also looked for it on a W2K3 intallation CD - no success).

Am I on the right track trying to install instcm.inf?
Or there other solution to the service profile problem?
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eblonk
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eblonk
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
I'm confused... why would you want to "connect to small business server" when you are already on the Small Business Server?

If you are just trying to rebuild the connection manager for downloading (which should be downloaded from Remote Web Workplace) all you need to do is rerun the Configure Remote Access wizard.  On SBS, most EVERYTHING should be done with the wizards.

Jeff
TechSoEasy
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eblonkAuthor Commented:
Basically, I'm looking at a SBS 2003 server I didn't install and I try to figure out what is wrong with it.
This is an error I came across and although I have some experience with it, I am more used to straight-foward W2K3.
An XP client gave to same error but that's a different matter and I don't if I need to attend to it.
So basically you're advice not to look into it any further on the server? Would be a time saver :)
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
My advice is that if you are going to have anything at all to do with managing a Windows Small Business Server that you don't ever think of it as just a different version of Windows 2003 Server.  It's not.

You should never use Windows Server 2003 methods for managing it until you fully understand the functionality of SBS.  This is because you would never put all of the services which reside on an SBS on a standard server 2003.  Because they are all there, they need to be managed with the tools that are provided.  

Please see http://sbsurl.com/itpro for further information, and http://sbsurl.com/techguide for a complete resource of technical information.  You may also want to review http://sbsurl.com/seminar for an online technical web cast.

Jeff
TechSoEasy
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eblonkAuthor Commented:
Thanks. Yes, I'm approaching it as a Windows 2003 server and that's where I keep running into trouble. Thanks for the links and pointers.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
No problem... and that's a common error that unfortunately should be printed on the front cover of any SBS item!

Jeff
TechSoEasy
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eblonkAuthor Commented:
How would you rate the MS SBS 2003 administrators companion, or any other book on the subject?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
I strongly recommend Harry Brelsford's books:  http://sbsurl.com/best and http://sbsurl.com/advanced

Jeff
TechSoEasy
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