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Veritas Backup Exec 'on hold'

I have been having problems with a tape drive on a network. I have cleaned it multiple times. Last night I was running a job, and when I got up this morning, the job was onhold and the service was not started. I manually restarted the service and the job started again. Anyway, could this be a hardware problem? Would a service stop because of that?

johanvz1

What does your OS event viewer log say compared to your Back Exec Job Log?. How is your hard write and soft write errors?.

Rgds,

Johan

americanmobile

ASKER

Veritas said the job failed at 6:25 am.....

Application Log - 6:25 am - Backup Exec Alert: Job Failed
(Server: "BACKBONE") (Job: "Saturday Full Backup") Saturday Full Backup -- The job failed with the following error: The Backup Exec job engine system service is not responding.

System Log 6:00 am - The Backup Exec Job Engine service terminated unexpectedly. It has done this 2 time(s).

Where would I find the hard write and soft write errors?

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scrathcyboy

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Mohammed Hamada

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dann47

Hi, have you fully updated the veritas software at all?
Before you remove completly, do a repair installation

americanmobile

ASKER

Just to add to this, what actually happened was there was an sql database that was running and it was getting stuck on that....once I got the service to stop, all was well...