1780 harddrive failure

Hi

Trying clone a HDD with Ghost 10.0. Gave up after 3 hours and cancelled the job.

When rebooted, error message 1780 harddrive failure (Compaq deskpro en). I've tried both drives in one at a time and same error. Cleared CMOS no joy. Tried master or CS but no good whichever combination.

Tried another HDD which I had in the cupboard and had been a slave in a previous life  and same error!
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chiii0utAsked:
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
seems like your IDE interface on the motherboard has died.

OR

you need to get the latest BIOS update

a work around would be to get an PCI ATA IDE controller card.
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Irwin SantosComputer Integration SpecialistCommented:
it's actually a disk failure error.  but if you had the other slave drive popped in (assuming it worked before), and both drives are not accessible. the common denominator will point to the board.  unless both hardrives are actually broken.
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Irwin SantosComputer Integration SpecialistCommented:
Compaq makes many Desktop PRO EN series... here is a link to the support drivers and hopefully BIOS updates
http://h10025.www1.hp.com/ewfrf/wc/swPfinder?query=deskpro+en&lc=en&cc=us&lc=en&cc=us&dlc=en&tool=softwareCategory

If you can locate a BIOS update...download and flash your BIOS... attach the drives and repeat your copy process.

Should this NOT work, apply my comment(s) above.
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chiii0utAuthor Commented:
ok thanks - it was a pII and I put a pIII from a deskpro en 6450 in a few years ago so I suppose I need the bios for the 6450 model?
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
Yes...at least make it current.. it "may" resolve your hardrive problem  As for the PII-PIII.... is the system able to accept that processor? (noted on the manual or by Compaq?)
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chiii0utAuthor Commented:
It's been fine for the past 2yrs
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Irwin SantosComputer Integration SpecialistCommented:
Cool..go get your BIOS.
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Gary CaseRetiredCommented:
"... I put a pIII from a deskpro en 6450 in a few years ago so I suppose I need the bios for the 6450 model?" ==> NO !!   You need the BIOS for YOUR model.   If all you did was replace the processor, the rest of the hardware in the system is the same (chipset, IDE controller, memory controller, etc.).   So use the current BIOS for YOUR model -- not the one you "pulled" the P-III from.  (unless you also swapped motherboards)

... I would also try two other things here:

(a)  a different IDE cable

(b)  the other IDE channel (just disconnect the optical drive temporarily and attach a hard drive to that channel)

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Irwin SantosComputer Integration SpecialistCommented:
@garycase "NO !!   You need the BIOS for YOUR model. "

the 6450 is his model.
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chiii0utAuthor Commented:
Thanks

I've already tried a diff ide cable.

Any help figuring out which model this is? It's simply a Deskpro PII on the box. I've still got the processor with some numbers on the side:
80523PY350512 SL2S6
18280448-0247 Philippines (PII with MMX technology)
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Gary CaseRetiredCommented:
I absolutely agree he needs the BIOS for HIS model.   To quote what he said "... I put a pIII from a deskpro en 6450 in a few years ago ..."

He has not said what model he has.
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Gary CaseRetiredCommented:
chiii0ut -- did you also try the other IDE channel ??
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Gary CaseRetiredCommented:
... also, download, install, and run Everest Home Edition and see what it identifies the motherboard as.   In the left pane, expand the Motherboard section (click the "+" sign); then click on Motherboard -- and see what it shows for the details on the right.   http://www.majorgeeks.com/download4181.html
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Gary CaseRetiredCommented:
... and as for the exact model #,  is it not on a sticker on either the back or bottom of the PC ??
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chiii0utAuthor Commented:
The sticker on the base has PD1005 on and it and the processor is
INTEL 80523PY350512 SL2S6 PII/350 MMX CPU
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Gary CaseRetiredCommented:
The HP/Compaq site only has laptops, laser printers, and a a few Presario & Pavillion desktops that match the 1005 number.   I found a reference to a Deskpro EN 1005 - but it's a European model.  Are you in Europe by any chance?
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Gary CaseConnect With a Mentor RetiredCommented:
... irwinpks posted the link I was looking at => but as I noted there's nothing I saw there that seems helpful for this (that's why I didn't post the link)

... post what Everest shows and it may be helpful in identifying exactly what you have.

Also ... do you have another PC you can slave the drives to => that would be helpful as it would confirm that the drives are okay (it seems VERY unlikely that all 3 are bad !!)

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Gary CaseRetiredCommented:
Is this what it looks like (this one had a PII-400) ???
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&category=51110&item=8746992735
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Gary CaseConnect With a Mentor RetiredCommented:
This BIOS is for all "1000 series Deskpro's" -- yours is a Deskpro EN PD1005, so it MAY be correct for your system.   Do you have an Award BIOS?

http://h18007.www1.hp.com/support/files/deskpro/us/download/10026.html

Caveat:   Flashing an incorrect BIOS can turn the PC into a big paperweight.   If you do not have an Award BIOS, do NOT try this.   ... and even if you do have an Award BIOS it can be risky -- but it's the only "Deskpro" BIOS I found for a 1000 series machine, so it's likely the correct one.   (You may already have this version -- it's a 1998 BIOS)
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chiii0utAuthor Commented:
Yes it looks like that one. I've tried checking a load of numbers from the case + m/board but no more joy
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Gary CaseRetiredCommented:
... since NONE of your disks will boot, you obviously can't post any details from Everest :-)

... did you try (a) the 2nd IDE channel?  and (b)  slaving the disks in another PC ??
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chiii0utAuthor Commented:
I've got a feeling that the PD1005 number is for the outer case. There seems to be quite a few PII and PIII deskpro models with PD1005 on the web.

The PIII chip came out of a Deskpro EN 6450. The case is virtually identical.

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Gary CaseRetiredCommented:
... or just give up and buy a similar computer that's nicely configured:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8820743458&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

Full Disclosure:  That's my listing :-)
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Gary CaseConnect With a Mentor RetiredCommented:
... well, you could TRY using a BIOS for a 6450 ==> just remember my above caveat:  Flashing an incorrect BIOS can turn the PC into a big paperweight.
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chiii0utAuthor Commented:
Yep Everest was a no-goer :)

Would you adam and eve it - it's only gone and booted up on the drive from the cupboard :)
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Gary CaseRetiredCommented:
Okay - it's booted ==> NOW you can run Everest :-)
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chiii0utAuthor Commented:
well its got as far as 'applying security policy'

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chiii0utAuthor Commented:
I'm just off to watch Big Brother for 30mins

Sorry about the patchy replies - it's been the first sunny day in 3 weeks here in Manchester UK
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Gary CaseRetiredCommented:
"... here in Manchester UK ..." ==>  Guess that answers my earlier question:  "... I found a reference to a Deskpro EN 1005 - but it's a European model.  Are you in Europe by any chance?"

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chiii0utAuthor Commented:
sorry about that

Its also booting from the original master into xp :)
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chiii0utAuthor Commented:
Thanks for the help - I'll open a new post
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Gary CaseRetiredCommented:
Good -- the gremlins have left the ship :-)

... sounds like all is well ...
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Irwin SantosComputer Integration SpecialistCommented:
"Full Disclosure:  That's my listing :-)"

What an opportunist..at least its better than squat points. ;-)

So where's the willd geese in this one?...in Hawaii, we call it "menuhunes" many-who-knees
http://en.wikipedia.org/wiki/Menehune
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Irwin SantosComputer Integration SpecialistCommented:
cool. thankyou!
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