marathonman330
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Dell Inspiron 5150 with Broadcom 440x 10/100 Integrated network card - network cable unplugged
Most of the time when I have a good network cable connected to my router and plugged into this laptop there is a status of 'Network cable unplugged'. However, intermittently it is connected and internet access is fine. I have the latest driver from Dell installed and I have removed the adapter in Device Manager and reinstalled it but the behavior is the same. Any advice on troubleshooting and repairing this would be greatly appreciated. Thank you.
Irwin Santos
replace your cable or plug into a different port o the router.
ASKER
I have tried 2 different cables that are both working fine with my PC. I have tried 2 different ports on the router plus plugging the laptop directly into my cable modem. Most of the time the laptop thinks it is unplugged.
SOLUTION
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ASKER
I have the latest BIOS version. I'm afraid that it is the NIC/motherboard failing but am hoping for another solution. It is not under warranty. Could it possibly be the contacts on the network connection being dirty? If so, how would I clean them? Thank you.
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ASKER CERTIFIED SOLUTION
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ASKER
It was a bad RJ-45 socket. When I connected a cable and tilted it upward then I would be online. Thank you for your help.
cool .thank you!
9 out of 10 times similar solution works. I am glad it worked out for u you. If something else came up you can always ask us :)
Dan
Dan