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Hugh_D

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Bios Settings/Can't load new new OS

Hi,

I am trying to put a new Win Xp Home OS on  a new maxtor 300 gig drive. I am getting various error messages ranging from the HD not being recognised at post to the HD not found on system after the going through the normal procedure of loading the win xp cd - drivers being & getting an then a different error message.

I have posted some pics of my bios settings & error messages at the link below.

I would really appreciate any help that anyone could offer on this as the system worked fine until I tried to install the new OS.

http://home.wanadoo.nl/hughskye/4ExpertHelp/

Thanks.
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CodedK
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Hi.

You should update your BIOS.
Download the new bios version. Unzip it. Write the file to a floppy disk.
Boot and flash your bios.
For Asus motherboards i thing you should click Alt+F2.
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Hugh_D

ASKER

Thanks CodedK,

I have looked @ the Asus website for instructions on how to flash the bios as I have told I can damage the PC if done incorrectly. I cant seem to find any info on flashing the bios on the P5GD1-VM. I have updated my bios pics with the MB manual.

It maybe that I am missing stuff as I have been searching the web for days looking through all sorts trying to figure this out & getting very square eyed.

Updated link with pdf below...Thanks

http://home.wanadoo.nl/hughskye/4ExpertHelp/
If the above does not fix the problem try setting the bios to plug and play enabled and see if that fixs it.  If not then try switching the IDE cable positions on the motherboard say switch the dvd cable with the HD cable on the board and see if it will see it then.
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ASKER

Thanks Venom,

Its strange, on the setup from the Blue ide connector on the MB it says to plug the Blue end of ide to blue slot on MB..Fine...The to plug the grey connector to Master IDE/hard drive & black to Slave/optical drive/Samsung DVD Drive.

I have always done it the other way round Black on IDE/Master - Grey/Slave. IE Blue end to blue slot on MB Grey connector (in middle of ide connector) to Slave & Black connector (End of IDE connector) to Master.

I have the Maxtor HD on Device Master jumper but the Samsung DVD has a jumper used on it but shows no setting for what is master/slave etc.

Thanks for your help guys.
Hugh the configuration you are using would either have you put both devices on cable select so that the cable would decide which one is the slave and which one is the master or to manually place them on slave and master.  "Most" devices now come out with it set to cable select by default but maybe your dvd drive is not set on that and could be saying it is a master which would cause this issue.
Look up a manual on the dvd drive and it should provide you with the jumper settings for that drive or if you still have it laying around you can look inside it and it will provide the jumper settings.
To be really honest it is not really advised to place a harddrive and a dvd or cd rom drive on the same IDE cable.
Avatar of Hugh_D

ASKER

Thanks Venom,

The reason I am trying to put both devices on 1 cable is I dont understand the instructions in my MB manual to do it on separate cables. It is going on about an ITE 8211F driver. Usually it is no problem and a simple config but I just cant work it out. To be honest cant get it to work on 1 cable config or understand how to do it the other way.

On googling it there does seem to be a lot of people struggling to understand the instructions from the manual.

Thanks again
.
MB Manual & Bios pics @ link below

http://home.wanadoo.nl/hughskye/4ExpertHelp
o ok i read that and BLAH what it is saying is that you should be prepared to install the IDE controller drivers before installing the operating system try this connect both drives up to seperate cables placing the HD in the black connector on the mother board and the dvd drive to the blue connector on the mother board.  Try booting to that and see if it can recognize it then it should continue on from there with a successful boot ignore all that crap it is saying unless this does not work and i will advise from that step forward sound good.
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ASKER

Thanks Venom,

Sounds Great....Will post when I have tried that.

Thanks again.
If that does not work what you are going to do is boot up to the motherboard disc and there should be an option to Make a drive disc do that and when it give the option to press f6 to install sata drivers hit it and insert the driver disc you made and then continue on with the setup this should solve your problem.  But you need to make sure the optical device and the harddrive are on 2 seperate cables as this driver does not support optical drives.
Avatar of Hugh_D

ASKER

Hi Venom,

Samsung DVD detected as primary master.

Maxtor HD not detected/

Thanks.
Avatar of Hugh_D

ASKER

In the Boot priority it has.

Samsung DVD
Maxtor Drive
Floppy

Thanks.
Anytime hugh these problems can prove to be a giant headache i know if you really want to get fansy when all this works you can create a custom windows install disc for that computer by slipstreaming the drivers needed there is a great program calle nlite.  It has various features like placing drivers in the install placing hot fixes tweaking the install so you dont have to do it over and over.  The guide for this program is found here http://www.nliteos.com/guide/ 
the download for the program is found here http://www.nliteos.com/download.html

One last thing is to make sure that under the advanced tab in the bios that the ITE controller is enabled and set to auto detect devices.
Avatar of Hugh_D

ASKER

Venom, I dont have the MB Disc??

Thanks.
There is a Detecting Device Time option, described as:
"Sets the ITE 8211F detecting device time. If the devices installed on the IDE connectors cannot be detected, set this item to Standard Mode to enable complete detecting process
Ok no disc so what you are going to have to do is goto the ASUS site and download the drivers I have found them on the site http://support.asus.com/download/download.aspx?SLanguage=en-us
goto the pull down menus and for product put motherboard for series put socket 775 and for model put P5GD1-VM.  Then goto the drivers tab and you will see your download needed place it on a disc and you should be good to go from there now you just have to confirm when the bios reads the Harddrive.
Avatar of Hugh_D

ASKER

tried it in standard mode and it loaded the xp disc in the dvd drive, loaded the drivers and when I hit enter at the end it said it couldn't detect any hard drives attached to the system..Make sure they are connected & powered on.

Thanks.
I think if i remember corectly there should be a sub menu in the bios that will tell you what is on the ITE controller.
You are running 2 seperate controllers on this mother board so the blue one is the naitive controller and the others are your ITE controllers the ITE will not support optical drives only Harddrives and the drives will not show up on the naitive bios you will only see the drives placed on the naitive controller does that make sense??
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ASKER

It only has ITE/IDE Controller - Enabled

Standard/Quick Mode - Standard Selected

Then
Serial port address
Parallel port address
Parallel port mode (ecp) Selected
etc

It has something right @ the top of these settings called - Azalia controller - enabled - no more info on it.

Thanks.
So you are sure that you downloaded the correct drivers for the ITE and installed them on install.
Avatar of Hugh_D

ASKER

It makes sense what you are saying about the native controller & the bios etc as only the samsung dvd is showing in the bios itself. Although in the boot priority both the dvd rom & the HD are listed.

Still wont allow me to format the drive for the OS saying it cant detect any connected drives when rbooting from XP Cd in samsung dvd drive.

Thanks.
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ASKER

Sorry Venom I am missing messages here between doin the stuff & refreshing the messages on the page. I completely missed the install of ITE drivers. Can you talk me thru how I install the ITE drivers. I dont really understand how or where I install them.

Sorry probably been rushing a bit as I have to leave for work in about 10 mins. I appreciate you taking the time & effort to help.

Thanks,

Hugh.
Ok we will try to go back to the begining then and install it the old fashioned way can you find a manuel for that DVD drive so you can setup the jumper pin to slave and then place it as the slave (middle connector) on with the HD on the blue connector and see if it will go through then.
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ASKER

The drive is a few yrs old and I dont have the manual for it any longer. I can do a search for it on the net 2morrow and find the jumper settings. It is a Samsung DVD Master 12E Model SD 612.

Sorry but I will have to leave for work. Thanks for your help and I hope you I will be able to continue this with you tomorrow if you are available.

Will try & login from work to search 4 the dvd settings & in case you have any further suggestions.

Thanks a lot,
Hugh.
Hey its fine duty calls here is what you are going to need to do first:
goto the ASUS site and download the drivers I have found them on the site http://support.asus.com/download/download.aspx?SLanguage=en-us
goto the pull down menus and for product put motherboard for series put socket 775 and for model put P5GD1-VM.  Then goto the drivers tab and you will see your download needed
Version V1.7.1.9 2005/01/18update  
OS Win2K / WinXP / Win2003  
Description IT8212 ATA RAID Controller driver V1.7.1.9 and Application V1.7.1.10 for Windows 2000/XP(WHQL)/2003.  
File Size 3.84 (MBytes)
 
Is what you will need then once you have those you are going to need to place them on a cd so windows can install them during the install so what you do is unzip the file and look for the xp folder take all those files and burn them to a disc should be .inf .sys and .cat then  you start the windows setup and when it is loading up and it said press f6 to install sata drivers at the very start you are going to press f6 and then it will ask you to place the cd in the drive.  Place the cd you just burnt into the drive and continue it will install the drivers and should continue on with the install from that point forward.
Avatar of Hugh_D

ASKER

Hi Venom,

I downloaded the fles & put the ones from the XP folder on a cd- 3 files in total. I started the system and windows began to load the drivers I hit the F6 key & it continued to load the drivers. A min or so later I got a message saying...

Setup could not determine the type of one or more mass storage devices installed on your system or you have manually chosen to specify an adapter. Currently setup will loade support for the following mass storage devices,

NONE

Press S to specify additional adapters -  S Pressed

Please insert disk labelled," Maunufacturee Supplied Hardware Support Disk,"

Into Drive A

I put the files onto a floppy and did this, it just kept repeating the message to put the disk in.

Thanks,

Hugh.
Avatar of Hugh_D

ASKER

Hi Venom,

It seems there was a prob with the floppy, now fixed. I got an error message saying that txtsetup.oem was missing. I found that file outside the win xp folder & along with another 1  added it to the floppy and started again. Files on the floppy are here.

http://home.wanadoo.nl/hughskye/4ExpertHelp/WinXP

I then went thru the process and it began to load the driver from the flopppy and asked me to choose what driver. I chose the ITE XP driver and pressed continue. I then got the following error message.

File\winxp\iteraid.sys caused an unexpected error (18) at line 2113 in D:\xpsprtm\base\boot\setup\oemdisc.c

Thanks,

Hugh.


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ASKER

Hi Venom,

It would seem that the problem is (Only my thinking) is that the required files are not on the floppy to load the driver itself. The floppy does not have enough space to include all the files and I have no idea why the only option is floppy rather than allowing me to put in the cd I made with all the driver files on it.

Below is a link with all the original files once unzipped from the Asus website. These are also the files I have on the CD I burn't.

http://home.wanadoo.nl/hughskye/Orig%20Drivers/

I'm going bald @ an accelerated pace so once again I thank you for your time & patience.

Hugh.
the only thing it should really need is the .inf file you see the folder labeled disc get the file iteraid txtsetup.oem and the contents of the winxp folder out of there see if it goes all the way through.
Avatar of Hugh_D

ASKER

Hi Venom,

My apologies. My Mother took ill & I had to fly to Scotland. I will post as soon as I get back home.

Once again thanks for your help & your patience.

Hugh.
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venom96737
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ASKER

Hi Venom,

Thanks very much for your kind words & your time & patience. I now have the operating system up & running thanks to your excellent advice.

All the best,

Hugh.