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this copy of windows is not genuine

I'm just wondering if anyone has run into this: A machine I built started showing the banner "This copy of windows is not genuine. You may be a victim of software counterfeiting." Then the machine asks you to get genuine software or resolve the issue later once you try to log in. This machine has Windows XP Home Edition SP2 and is 100% genuine. I went to http://www.microsoft.com/genuine/diag/ and ran their diagnostics. It seems that on every machine you try this dialog on, you must change some security settings in IE for the "ActiveX controls connect with Microsoft validation servers" test to pass. Once that setting is changed (they tell you to change it back once you've completed the test), all the tests pass and the machine shows as "Validation Complete!" But even after going through all this BS, the annoying banner warning is still there on the Welcome Screen. I called Microsoft to report a bug and they at first wanted $35 from me so I can help them fix their software. I told the operator that was rediculous even if they do refund my money if it is indeed a bug. Anyway, they gave me a case and told me a support rep would email me tomorrow. Anyone else been through this? Ideas?
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bdoll56479
Asked:
bdoll56479
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3 Solutions
 
Irwin SantosComputer Integration SpecialistCommented:
hmmm....

going to run this by you...so don't take it in any wrong way...

Where did you obtain your copy of XP Home?  Perhaps it is counterfeit.

If this was a fresh install, was this copy installed on another machine?
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LeeTutorretiredCommented:
Take a look at this page provided by Microsoft, FAQs about the validation process of Windows Genuine Advantage:

http://www.microsoft.com/genuine/downloads/FAQ.aspx

In particular, these two questions may be of help:

Q:
 What if I have trouble running the ActiveX control?
 

A:
 If you have trouble running the ActiveX control, an alternative method is available which entails running a small executable file. A link for the executable file is available on the page containing the instructions for the ActiveX control.
 
Q:
 What should I do if I have a problem with the Windows validation process?
 

A:
 If you cannot resolve your problem using this FAQ, please use the Contact Us link at the bottom of Microsoft Download Center pages to request additional assistance. For English users, you may also access the WGA newsgroup for additional discussion and user-to-user support.
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venom96737Commented:
Sure well you do have a genuine copy so what you can do to get rid of the banner is log into safe mode stop the wgatray.exe from the taskmanager then goto system32 and delete wgatray.exe,WgaLogon.dll, and LegitCheckControl.dll
also goto system32/dllcache and delete wgatray.exe,Wgalogon.dll and LegitCheckControl.dll.
Then goto registry editor and go here HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ Windows NT\CurrentVersion\WinlogonNotify
delete all references to Wgatray.exe

This will remove the validation install and remove the message and you can wait till microsoft comes out with a hotfix for it.
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LeeTutorretiredCommented:
Interesting, venom.  Where did you learn about that?
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venom96737Commented:
well I looked at the install files from the hot fix then i pieced together all the places it inserts itself and did it on a computer for a customer.  Then I modified one of the dll files im not telling which one but now they no longer have the problem with the Windows genuine advantage and the fix is fully installed but i did not want to give out that information because it would probably not be taken to kindly on here.  The only reason i did it for the customer is because they did have a genuine xp key and the program kept messing up and they were getting fed up with it.  It is possible to do what i did to other installs and make it work to but im not going to let all that out.
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Adam LeinssCommented:
Doing this hack of course will prevent you from getting Microsoft downloads that require product validation and if the customer gets yet another update to WGA or re-downloads the hotfix, the WGA message will be back (unless possibly you leave the files there, but just take the system's rights away from these files).
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venom96737Commented:
i bet it will not
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venom96737Commented:
it will not prevent updates but yes it will come back if automatic updates are installed but i cannot provide the needed fix but this will work for now
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venom96737Commented:
This is not a hack it is an uninstall of unwanted software the hack is much more difficult.
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Adam LeinssCommented:
bdoll, I suggest you ask in the Micorosoft forum specifically designed for WGA: http://go.microsoft.com/fwlink/?linkid=63634.  They are fielding lots of questions on WGA. :)
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LeeTutorretiredCommented:
bdoll56479, any feedback?
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joyexpertCommented:
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bdoll56479Author Commented:
Sorry about the delay, guys. This problem, believe it or not, took care of itself. I didn't have to hack it. I'm guessing there were quite a few people with this same issue and a subsequent windows update fixed this bug. I love it when problems fix themselves! Thanks for all your help.
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