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QuickVPN Client and Linksys RV042

I'm running the QuickVPN client 1.0.0.38, which is the latest version as far as I know, to connect to a Linksys RV042 router at my friend's office which I just purchased. It's got firmware version 1.3.7.4. I'm on XP SP2.

I do consulting for a living so I have all my clients set up as members of the "Users" group on their workstations. I anticipate some of then will VPN into this RV042 from hotels, etc. to connect to Terminal Server.

The problem is this. When I log into my workstation as a member of the "Administrators" group the QuickVPN software works fine. When I log in as a member of the "Users" group it hangs on Verifying Network.

Has anyone encountered this problem? I've called the Linksys boo-boos in the Philippines and well, uh, you can guess how far that got me. I would add that I found that the IPSEC Service on my computer was off and I turned that on and it's on now as I write this - I'm a "User" at the moment.

This is a toughie!

Thank you.

Mike Gallery


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MikeinIllinois
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MikeinIllinois
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1 Solution
 
rsivanandanCommented:
I'm not sure if this helps but give it a try;

Did you try turning off the Windows Firewall completely and connect? Do that and see if any improvement.

Cheers,
Rajesh
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MikeinIllinoisAuthor Commented:
Thanks for your comment, Rajesh. Yes, I tried turning the firewall off and on.

I've worked around this by using the Run As (runas.exe) program in Windows. While logged in as a User if I runas Administrator it works fine. I've found a couple of low cost utilities on the web that allow me to create an encrypted file with the login name and password embedded in the file that I'm going to try.

I was wondering what the problem was with the QuickVPN software. As we know, some software won't work when run as a User but I've had it work by giving rights to various directories, etc. I hoped to find the 'fix' for this software.

Mike
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rsivanandanCommented:
Exactly that was what I was gonna suggest next! I already did suggest that to somebody here in EE. What you can do is to create a batch file for the 'runas' and then convert it to exe file so that the user cannot see the administrator password.

http://www.windows-software.de/info-1375.html

Batch2Exe is something I've tried before and it works well. Try downloading it and use it to see if it solves the problem for the time being.

Also, while installing the program does it asks you for 'Everyone' & 'Only for me' options ? Another thing to try would be to try and install the program as the 'user' itself (However I'm not sure what kind of permissions this particular software needs).

Hope to see you get this solved soon.

Cheers,
Rajesh
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MikeinIllinoisAuthor Commented:
Rajesh,

I finally raised enough fuss that I got through to tech support in the U.S. and talked with someone who actually understands this product.

The QuickVPN client is only a front-end for the IPSEC functionality of Windows. That's why it's so small. In order for the parameters to be passed to the IPSEC function and for 'objects' to be created the Windows user MUST have Administrator (or possibly Power User) rights. That's that.

So, to distribute this client I have to use a runas solution unless I give users their administrator password.

Also, in case anyone else who is going crazy reads this, firmware version 1.3.7.4 is supposed to support 10 QuickVPN clients despite what the help screen says. Supposedly by the end of June, 2006, a firmware update will be released that allows 50 QuickVPN users.

I'm going to find a nice RUNAS utility or perhaps try your Batch2Exe suggestion and see if I can put a wrap on this puppy.

I'll update you with the results.

Thanks.

Mike Gallery


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MikeinIllinoisAuthor Commented:
Here's the runas utility I used. It's inexpensive and quite good!

Thank you.

http://www.windowsmarketplace.com/Specs.aspx?itemId=14671

Mike Gallery
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rsivanandanCommented:
Glad you finally resolved the problem. Pushing the script to the users won't be much of a problem I presume and in future the only problem you might have is when you change the administrator password. I would suggest you create another user who has admin privileges and use that for invoking the script.

Cheers,
Rajesh
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DarthModCommented:
PAQed with points refunded (500)

DarthMod
Community Support Moderator
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