Broken Rule

Posted on 2006-06-05
Last Modified: 2010-04-08
I have an issue where a mail rule was created to forward messages from one users mailbox to anothers.  The rule was deleted by the user.  Now the messages continue to be forwarded, eventhough the rule is removed.  The server is running Exchange 5.5 and the clients are running Outlook 2003.  Anyone seen this before?

Question by:telnut
    LVL 9

    Accepted Solution

    Delete the profile, then recreate it.  And, rename .OST to .OLD
    LVL 76

    Expert Comment

    by:David Lee
    Hi telnut,

    You might also try launching Outlook from the commandline with the /cleanrules parameter.  This will wipe out all rules for the profile.


    Author Comment


    Thanks for the assist>

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