Access multiple identities in Outlook 2003

Posted on 2006-06-05
Last Modified: 2008-01-09
Here's the senario:

User had outlook express 6 with a second identity to secure personal email.

After a few weeks I converted it to Outlook 2003 and kept second identity to protect personal email.

After about 4-5 months customer decides to go with Exchange, imported pst and it did not import (or even ask to import) the other identity.

How can I access the other identity's email from the pst?

Question by:Daddyoisme
    LVL 9

    Expert Comment

    Outlook Express uses .DBX not .PST.  Did the customer export the OE email?  The customer must export before it can be imported.

    LVL 97

    Accepted Solution

    Greetings, Daddyoisme !
    >>After about 4-5 months customer decides to go with Exchange, imported pst
    >>and it did not import (or even ask to import) the other identity.

    Identity do not import directly from Outlook Express to Outlook. You need to log into the other identity in Outlook Express.  Then import the identity data to Outlook and Exchange.

    Best wishes!
    LVL 17

    Assisted Solution

    Before importing as war1 said, in control  panel > mail - create another profile for outlook and then import the outlook express emails in to the new profile. You will need to enter the account settings as well.
    LVL 97

    Expert Comment


    We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

    Thanks, war1

    Author Comment


    Sorry for the delay, been on a 2 day vacation (is that really a vacation?).  Anyway, the email was imported directly from OE using the import feature built in to Outlook 2003.  I have not tried the other suggestions, but will within a day or so.  Then come back and note the results.


    I need it to be in the same profile.  So if I do it that way, will that place the data into a different profile, using a different .pst?

    Thanks guys.

    Author Comment

    Actually, War1 had the correct answer, but adding the info to put it into a different profile was better than the way I wanted to do it (upul007).

    Thanks to both of you for your assistance, sorry for the delay.

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