Symantec Antivirus Corporate Edition V10 - Same Old Symantec
Posted on 2006-06-05
This could be more of a gripe the a question. I have been using Symantec (Norton) Antivirus Corporate Edition since about version 7.6. Symantec never ceases to amaze me. I have never seen such a bug filled application. If you have the slightest problem installing or un-installing it you can kiss your computer good-bye. Even if you fond the error on SYmantec's web page the response is always the same. "We know the problem exists we just don't know how to fix it". What a bunch of jerks.
When you are working in a Corporate environment you can't afford to spend countless hours per computer trying to get it installed or un-installed. Symantec error messages are of no use. To the effect "Duh. It didn't work. Now you have to figure out why because we are clueless". Then there was a glimmer of hope. They came out with a utility to remove old version but you guessed it. Not only doesn't it work but it won't remove just their virus software. It removes every Symantec program on you computer!
Every time I hear of Symantec buying out another company (Veritas being one of the latest) my first reaction is "oh well there goes another good program". I have never seen a more incompetent company!
I guess now it is time for the question. On several occasions when upgrading from a prior version the installation program comes back with the error message "The wizard was interrupted". Yep that's it. real specific huh? The installation was unsuccessful and no one at Symantec has a clue. Same old, same old. Does anyone know and easy way to find out why it didn't install? What interrupted it? How to get it installed?
Symantec's response is always about a two hour romp through the Registry and another six hours of deleting files and trying different installations. Gee with 100 computers that amoutsa to 800 hours of work! While on the subject even though Version 10 claims to handle malware don't believe it! Symantec just can't seem to do anything right!