Having trouble authenticating to an FTP site

Ok i have an ftp site setup on a windows 2003 server, and I can access it just fine with my credentials if I go to ftp://externalIP/name of folder. I am an admin of course so that helps i'm sure. Now i have a new user that I gave ftp external acess too.....and his own folder on the ftp server. Whenever he goes there he get's an error about having the right permissions. Ive tried everything, including making him an administrator just to see what happens but he still can't get in. This should work no problems...but it's a mystery to me.

here is the error

An error occured opening the folder on the ftp server. Make sure you have permissions to access this folder. Details 550/foldername/username/the system cannot find the specfied path.

andymackAsked:
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Jay_Jay70Connect With a Mentor Commented:
there must be something simple we are overlooing with permissions - i take it this is an isolated user ftp site?
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Jay_Jay70Commented:
Hi andymack,

check the share permissions on the acutal FTP root folder

what kind of FTP site did you setup?
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andymackAuthor Commented:
Actually it was already setup.....I"m taking over the job here....I checked the share and that user does have permissions......it's an ftp site using iis 6 on windows 2003.
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Jay_Jay70Commented:
have you checked the IIS access permissions as well?
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andymackAuthor Commented:
Yeah same deal...I gave him all the permissions he needs. he is in the ftp external group which has folder list and read checked.
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andymackAuthor Commented:
I deleted and just added a new user back in..and it's working fine.
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Jay_Jay70Commented:
well then! sweet!

cheers
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