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Help! Icons & toolbar not showing up in crystal report published on website!

Hi, I've got a crystal report linked in to my ASP.NET 2.0 website that works fine locally, but on the website is missing the icons and buttons. I'd done some research and ensured that my crystalreportsviewers11 and crystalreportsviewers11.5 virtual directories are linked in under the website. I also checked the local system permissions and everything seems to check out. Is there any other area I might be missing? Any help appreciated!


Thanks,

Terry
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TerryBurger
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TerryBurger
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TerryBurgerAuthor Commented:
Hi, good information, but I think it's meant for console apps. I have a web application. The icons show locally, but not when published on the webserver.


T
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frodomanCommented:
I've had this problem before and it was permissions on the crystalreportviewers folder (the one the virtual directory points to).  I think I had to grant permissions to SYSTEM, ASP.NET, and to logged on users - seemed like the Viewer component hit the virtual directory with credentials other than what the application pool was running (this is Win2003).

If those grants don't do it, try the FILEMON utility and see if you can find the identity trying to access the images.
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TerryBurgerAuthor Commented:
Where can I download FILEMON? That sounds like a good idea!


Terry
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TerryBurgerAuthor Commented:
I found it. Good call on the FILEMON, as it uncovered that the website is looking for those toolbar icons in  a folder called "aspnet_client/system_web/2_0_50727/crystalreportviewers115", rather than as a virtual folder in my default website. I copies the folder over, and the icons seem to work.

Now I'm having a problem with my image handler (an image that is included in the report doesn't show). It's something with crystalimagehandler.aspx. I'll poke around a bit on that.
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frodomanCommented:
Glad you've got it.  I've had lots of these issues using Crystal on Win2003 - I suspect your image handler is a similar permissions issue.
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