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Exchange installation error c0070005 Access Denied

Posted on 2006-06-05
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Last Modified: 2012-06-21
This problem has been haunting me for the last 6 weeks.  I initially configured Exchange 2003 to run on a standalone server with Windows Sharepoint services on a Windows 2003 R2 server.  Sharepoint seemed to conflict with Outlook Web Access--I could no longer use OWA from the server.  I tried repairing the installation with no success.  Long story short, I decided to start from scratch and made a mistake.  I completely reformatted the server and installed a fresh installation of Windows 2003 R2 Enterprise Server without first running the /removeorg command.  When I attempted to install Exchange again on the fresh server, I (of course) could not because the Active Directory schema had already been extended.  At that point, I found the MS KB article for manually deleting Exchange from the AD schema.  I did this and was then able to run /forestprep and /domainprep (which previously would not run).  Now, however, when I ran Exchange setup after extending the schema again, I receive the c0070005 error "Access is denied" with the "f:\titanium... etc" error in the Exchange setup log.  I tried modifying the registry in accordance with the MS KB article regarding registry remote access--but the problem persisted.

I went back to scratch, ran dcdiag and netdiag and started getting errors on almost every test.  So, I decided to do something a little more drastic.  My PDC also runs a DFS namespace and was generating errors--so I demoted it (a Backup Domain Controller exists), transferred all operations roles to the BDC and reformatted and rebuilt the machine.  I then promoted it back to a PDC, reestablished the DFS namespace, and ran and tested the server for a week.  I solved all of the dcdiag and netdiag problems and am no longer generating any errors on my PDC.  Both of my domain controllers seem to be operating without error.  During this process I renamed the PDC to avoid any schema conflicts during role transfers.  I then reformatted and rebuilt my Exchange server to-be and renamed it as well.  All of my windows servers were at this point running fresh installs of Win 2003 R2 Enterprise server.

So, today, I tried to install Exchange 2003 again.  Dcdiag and netdiag showed no errors.  My domain account had all the proper priveleges.  I ran /forestprep and /domainprep and proceeded to install, but received the c0070005 error "Access is Denied" for "Microsoft Exchange System Management Tools" and "Microsoft Exchange Messaging and Collaboration Services".  I'm utterly confused.  I applied the MS QB 329229 solution and retried setup with no success.

What could be happening here?  I have 2 DCs--one in City X on a 192.168.0.0 net, and one in City Y on a 192.168.2.0 net.  They're connected through a dedicated VPN tunnel between the routers servicing the networks.  The only error that I am occasionally receiving on these DCs is a WINS replication error.  This is infrequent.  Otherwise, they seem to be perfectly healthy.

Network traffic is heavy during the day.  Could this be a schema replication issue?  Is it simply taking an unusually long time for the schema changes to propagate?  Should I run /removeorg and delete all Exchange references and try again?  I do get a "compatability" warning when I try to run any element of Exchange setup "this version of Exchange has known compatability issues with this version of Windows."  Could this be related?  I did not receive this warning prior to upgrading from Windows 2003 Server to Windows 2003 R2 Server.  

Any advice would be appreciated.  I can clarify any and all points in this topic.

Thanks,
-CF
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Comment
Question by:crfroehlich
11 Comments
 
LVL 4

Expert Comment

by:san_swa
ID: 16838606
After joining the Exchange Server back to the AD Domain, did you reset the computer Account?
If not run, do it and run Domainprep again. Also make sure that the machine name is included in the Exchange Domain Servers Group.
Also, I would appreciate if you put the errors (entire line of the error) in the Exchange Progess Setup log here.
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LVL 35

Expert Comment

by:rakeshmiglani
ID: 16840622
the warning message can be ignored. you can remove all the instances of exchange from AD. to do this you need to remove the exchange ORG from AD using adsiedit.msc. once done replicate the DCs or wait for some time. then run forestprep and then again wait for the AD replication. after that run domainprep and then again wait for few minutes. then check whether the exchange domain servers and enteprise servers groups have been created with valid members in AD.
once done and checked run the exchange install again.

also rename the exchange setup progress log file so that it creates a new one.
0
 

Author Comment

by:crfroehlich
ID: 16844840
This error occurs frequently throughout the Exchange Server Setup Process.log file:

CService::ScGetStatus (f:\titanium\admin\src\libs\exsetup\service.cxx:722)
Error code 0XC0070424 (1060): The specified service does not exist as an installed service.

Originally, I did use adsiedit.msc to remove Exchange from the schema.  Should I run /removeorg and try ADSI again to remove Exchange?  After running /domainprep, my Exchange server had not been added to the Exchange Domain Servers group.  I manually added it, ran setup again with the same error in the installation window and aforementioned error in the log file.

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Author Comment

by:crfroehlich
ID: 16848889
After a closer examination of the Exchange Server Setup Process.log file, it does not seem that the previous error is a problem.  I've traced the log file down to the point where it *seems* that Exchange setup starts to fail.  This occurs during the file copy process:

[11:57:23] Copying e:\program files\exchsrvr\bin\empms.exe
[11:57:23] Copying e:\program files\exchsrvr\bin\empmt.exe
[11:57:23] Copying e:\program files\exchsrvr\bin\emppf.exe
[11:57:23] Copying e:\program files\exchsrvr\ccdist.exe
[11:57:24] Copying e:\program files\exchsrvr\bin\esconf.dll
[11:57:24] Copying e:\program files\exchsrvr\bin\events.exe
[11:57:31]  CFileManager::ScCommitFilesToDisk (f:\titanium\admin\src\udog\setupbase\tools\filemgr.cxx:529)
           Error code 0XC0070005 (5): Access is denied.
[11:57:31] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:31]  CBaseComponent::ScSetup (f:\titanium\admin\src\udog\setupbase\basecomp\basecomp.cxx:1487)
           Error code 0XC0070005 (5): Access is denied.
[11:57:31] Leaving CBaseComponent::ScSetup
[11:57:31]  CCompServer::ScSetup (f:\titanium\admin\src\udog\exsetdata\components\server\compserver.cxx:1504)
           Error code 0XC0070005 (5): Access is denied.
[11:57:31] Entering CCompServer::ScCleanupFailedInstall
[11:57:31] Server install failed - starting the cleanup phase
[11:57:31] Entering CBaseAtom(Doctor Watson.NET)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Doctor Watson.NET)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Required machine-level settings)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Required machine-level settings)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Exchange Server 2003 - Exchange 5.5 Synchronizer)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Exchange Server 2003 - Exchange 5.5 Synchronizer)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Administrative Group)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Administrative Group)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Exchange Server 2003 - Exchange 5.5 Public Folder Synchronizer)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Exchange Server 2003 - Exchange 5.5 Public Folder Synchronizer)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Microsoft Exchange Server-Level Objects)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Microsoft Exchange Server-Level Objects)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(System Attendant service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(System Attendant service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(JET database)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(JET database)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(DSAccess settings)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(DSAccess settings)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(MTA Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(MTA Service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Information Store Filesystem)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Information Store Filesystem)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Information Store Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Information Store Service)::ScCleanupAfterFailure
[11:57:31] Entering CAtomSRS::ScCleanupAfterFailure
[11:57:31] A failure was detected in the Server component - beginning cleanup operations.
[11:57:31] Entering CAtomSRS::ScDecideIfSRSShouldBeEnabled
[11:57:31] Entering ScDecideIfSRSShouldBeEnabled
[11:57:31] The SRS will not be enabled.
[11:57:31] Leaving ScDecideIfSRSShouldBeEnabled
[11:57:31] Leaving CAtomSRS::ScDecideIfSRSShouldBeEnabled
[11:57:31] Leaving CAtomSRS::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(OLEDB)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(OLEDB)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(IMAP4 Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(IMAP4 Service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(POP3 Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(POP3 Service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Base DAV protocol)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Base DAV protocol)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(NNTP Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(NNTP Service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(SMTP Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(SMTP Service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Routing Engine)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Routing Engine)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Services Atom)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Services Atom)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Web Forms)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Web Forms)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Microsoft Exchange WMI Providers)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Microsoft Exchange WMI Providers)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Miscellaneous Atom)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Miscellaneous Atom)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Event Service)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Event Service)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Microsoft Exchange Web Component)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Microsoft Exchange Web Component)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Microsoft Exchange Outlook Web Access)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Microsoft Exchange Outlook Web Access)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Microsoft Exchange Server Cluster Component)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Microsoft Exchange Server Cluster Component)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Multimedia Messaging)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Multimedia Messaging)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Messaging and Collaboration Event Logging)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Messaging and Collaboration Event Logging)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(DS Access Event Logging)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(DS Access Event Logging)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(MAPI Settings)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(MAPI Settings)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(OMA Notifications)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(OMA Notifications)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Microsoft Exchange OMA Browse)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Microsoft Exchange OMA Browse)::ScCleanupAfterFailure
[11:57:31] Entering CBaseAtom(Exchange ActiveSync)::ScCleanupAfterFailure
[11:57:31] Leaving CBaseAtom(Exchange ActiveSync)::ScCleanupAfterFailure
[11:57:31] Leaving CCompServer::ScCleanupFailedInstall
[11:57:31] Leaving CCompServer::ScSetup
[11:57:31]  CComExchSetupComponent::Install (f:\titanium\admin\src\udog\bo\comboifaces.cxx:829)
           Error code 0XC0070005 (5): Access is denied.
[11:57:31] Entering ScQueueWatsonErrorReport
[11:57:31] Leaving ScQueueWatsonErrorReport
[11:57:31] About to remove EUSER_EXSTOREEVENT account
[11:57:31] Failed to remove EUSER_EXSTOREEVENT account - continuing
[11:57:31] === IGNORING PREVIOUS ERRORS === CComExchSetupComponent::Install (f:\titanium\admin\src\udog\bo\comboifaces.cxx:770)
           The operation has completed successfully.

At that point, setup seems to resume copying files.  Further down, you see items like this:

11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Entering CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Entering CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Entering CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Entering CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Entering CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Entering CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Leaving CBaseAtom::FOKToRemoveSharedAtom
[11:57:32] Copying e:\program files\exchsrvr\bin\msesperf.dll
[11:57:32] Copying e:\program files\exchsrvr\bin\msesperf.ini
[11:57:32] Copying e:\program files\exchsrvr\bin\pbag.dll
[11:57:32] Copying e:\program files\exchsrvr\bin\perfidx.h
[11:57:32] Copying e:\program files\exchsrvr\bin\ss.dll
[11:57:32] Copying e:\program files\exchsrvr\bin\exrtobj.dll
[11:57:32] Copying e:\program files\exchsrvr\bin\exrteng.dll
[11:57:32] Copying e:\program files\exchsrvr\exchweb\bin\redir.asp
[11:57:32] Copying e:\program files\exchsrvr\exchweb\bin\exwform.dll
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\logo2.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\nb-bkgd.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\nb-hide-ql.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\nb-ql-tgl.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\nb-sel-bkgd.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\nb-show-ql.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\nin-bg.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\owacolors.css
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\resize-dot.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\0\tool-bkgd.gif
[11:57:33] Copying e:\program files\exchsrvr\exchweb\themes\1\logo2.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\nb-bkgd.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\nb-hide-ql.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\nb-ql-tgl.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\nb-sel-bkgd.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\nb-show-ql.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\nin-bg.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\owacolors.css
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\resize-dot.gif
[11:57:34] Copying e:\program files\exchsrvr\exchweb\themes\1\tool-bkgd.gif


This continues to this point:

[11:57:42] Copying e:\program files\exchsrvr\exchweb\controls\calendar.js
[11:57:42] Copying e:\program files\exchsrvr\exchweb\controls\calendarview.htc
[11:57:42]  CFileManager::ScCommitFilesToDisk (f:\titanium\admin\src\udog\setupbase\tools\filemgr.cxx:529)
           Error code 0XC0070005 (5): Access is denied.
[11:57:42] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:42] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:42] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:42] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[11:57:42]  CBaseComponent::ScSetup (f:\titanium\admin\src\udog\setupbase\basecomp\basecomp.cxx:1487)
           Error code 0XC0070005 (5): Access is denied.
[11:57:42] Leaving CBaseComponent::ScSetup
[11:57:42]  CComExchSetupComponent::Install (f:\titanium\admin\src\udog\bo\comboifaces.cxx:829)
           Error code 0XC0070005 (5): Access is denied.
[11:57:42] Entering ScQueueWatsonErrorReport
[11:57:43] Leaving ScQueueWatsonErrorReport
[11:57:43] Entering CCompRoot::ScPostSetup
[11:57:43] Entering CCompRoot::ScFixupSharedItemRefCounts
[11:57:43] Deleting ref counts for shared items
[11:57:43] Incrementing ref counts for shared items
[11:57:43] Entering CAtomOrgLevelCt::ScUpdateSharedAtomRemovalControl
[11:57:43] Leaving CAtomOrgLevelCt::ScUpdateSharedAtomRemovalControl
[11:57:43] Entering CAtomOrgCtChildren::ScUpdateSharedAtomRemovalControl
[11:57:43] Leaving CAtomOrgCtChildren::ScUpdateSharedAtomRemovalControl
[11:57:43] Leaving CCompRoot::ScFixupSharedItemRefCounts
[11:57:43] Leaving CCompRoot::ScPostSetup
[11:57:43] Entering ScSendWatsonQueuedReports
[11:57:43] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -f
[11:57:43] Leaving ScSendWatsonQueuedReports
[11:57:43] !!!!!!!!!!Setup completed successfully!
[11:57:43] Entering CFileManager::ScRemoveSetupEventLogFile
[11:57:43] === IGNORING PREVIOUS ERRORS === CFileManager::ScRemoveSetupEventLogFile - Could not remove file for Setup event log DLL (f:\titanium\admin\src\udog\setupbase\tools\filemgr.cxx:1026)
           The operation has completed successfully.
[11:57:43] Entering CRegistryManager::ScProcessFile
[11:57:43] ++++ Starting interpreter on file f:\setup\i386\exchange\exchsetupmsg_reg.uns ++++ -- ID:31258 --
[11:57:45] Interpreting line <OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application> -- ID:31259 --
[11:57:45] Interpreting line <DeleteKey:MSExchangeSetup> -- ID:31259 --
[11:57:45] Interpreting line <CloseKey:> -- ID:31259 --
[11:57:45] Leaving CRegistryManager::ScProcessFile
[11:57:45] Leaving CFileManager::ScRemoveSetupEventLogFile


Shortly after this, it looks like setup begins to remove files:

[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Removing empty directory "E:\Program Files\Exchsrvr\conndata\tables"
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Removing empty directory "E:\Program Files\Exchsrvr\conndata"
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Removing empty directory "E:\Program Files\Exchsrvr\exchweb\6.5.6944.0\controls"
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Removing empty directory "E:\Program Files\Exchsrvr\exchweb\bin\ara"
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Removing empty directory "E:\Program Files\Exchsrvr\exchweb\bin\auth\ara"

This process continues until the end of the log, which reads:

[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Entering CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[11:57:45] Leaving CFileManager::ScDeleteEmptyDirectories
[13:44:24]  CComBOIFacesFactory::QueryInterface (f:\titanium\admin\src\udog\bo\bofactory.cxx:54)
           Error code 0X80004002 (16386): No interface.






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LVL 35

Expert Comment

by:rakeshmiglani
ID: 16850381
It looks like a permission issue. Check the permissions of the account that you are using to install Exchange and also check the permissions on the C drive
0
 

Author Comment

by:crfroehlich
ID: 16858371
The account I'm using has Administrator, Domain Adminis, Enterprise Admins and Schema Admins priveleges.  It also has local server Admin permissions.  What additional permissions should be enabled on the C: drive?  Note: I'm trying to install to the D: drive (2nd partition on same logical drive).  D: has the same security settings as C:.
0
 

Author Comment

by:crfroehlich
ID: 16865653
Also, even though I ran /removeorg and deleted the entire Exchange entry from ADSI (under Configuration / CN=Configuration,DC=mypdc / CN=Services / CN=Exchange...), I still see Exchange schema entries under ADSI (under Schema [mypdc.domain.com] / CN=Schema,CN=Configuration... ).  There seem to be a few hundred entries, beginning with: CN=ms-Exch-Access-Control-Map all the way down to: CN=ms-Exch-XMIT-Timeout-Urgent.  Should these be present?  Even though I'm using the Enterprise Admin account, I cannot delete these entries.
0
 

Author Comment

by:crfroehlich
ID: 16882442
I tried all of the above suggestions.  I ran /removeorg.  Then I deleted the computer account for the Exchange server.  I deleted all DNS records.  Then I used ADSI edit and deleted the Exchange organization.  Then I manually forced a schema replication.  

On the target Exchange server, I uninstalled all IIS components, reinstalled, recreated the computer account.  I ran /forestprep.  Then I forced replication.  Then I ran /domainprep.  I added the computer to the Exchange Enterprise Servers group.  Then I forced replication.  Then I ran setup, and I received the exact same series of error messages.

I also tried installing just the Exchange System Administration tools on the PDC, and I received the same error.
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Expert Comment

by:rakeshmiglani
ID: 16884183
This is strange.
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Author Comment

by:crfroehlich
ID: 16884281
At this point, my only guess is that there has been some kind of damage to the AD schema.  I can promote one of my test servers to a DC and install Exchange locally on that test machine without error.  

Would it make any difference that the previously installed version of Exchange had Service Pack 2, while I'm trying to run /forestprep, /domainprep and /removeorg from the original CD (no SP, I believe)?  I downloaded SP2 and applied it to the original installation.  Does that make any additional schema changes?

I'm going to try running /remove org from update.exe on SP2 and try one more time.  Otherwise, I'll have to rebuild my entire domain and start from scratch.
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