I can't print to an HP Laserjet 2600n that has been shared on a network from Microsoft Office, word, etc...but I can print to the printer from everything else, notepad, wordpad, etc.
Posted on 2006-06-05
I have a weird situation... so I'll list what the problem is, and what I've attempted to fix it.
I had set up file and printer sharing, went thru the wizard on windows xp, and found the networked / shared printer on my main desktop machine, let it install the drivers, and all should have been well... well, boy was I wrong. I have a windows xp pro laptop, connecting to a windows xp home desktop pc on a small workgroup. The pc's name is compaqdesktop, the laptop is named gateway. I created a batch file, using the netuse commands to automatically grab the printers on this workgroup. net use \\compaqdesktop\laserjet /persistent:yes and even added the IP address in the batch file, as in net use \\192.168.2.2\laserjet /persistent:yes still to no avail. All the PC's are set up with STATIC IP addresses, and I even edited the HOSTS file and the LMHOST file with the proper name to ip resolution! The gateway / router is 192.168.2.1, the compaq is 192.168.2.2, the gateway is 192.168.2.3, and my other laptop is set up with 126.96.36.199.
I can see all the printer shares, and even print to the printer, from everything except Internet Explorer, and Microsoft Office. I've uninstalled office, and reinstalled it. I even manually deleted the registry entries, and the main application folder, and then did a complete reinstall of office. If it was a firewall issue, it would seem to me that I couldn't print from anything. I have a txt file, from when it crashed Internet Explorer, attempting to print, if anyone wants to decypher it. I have deleted the shares, on all machines, and re shared them, deleted drivers, etc.
If anyone can give me some ideas as to why it's causing these weird problems, I'd be greatful. I've followed most of the guides on here, and to no avail. This printer is networkable, aka it has a built in network card... so I'm going to attempt to set it up on my network that way, instead of simple file / printer sharing.. and see if that helps. But, I'd really like to know what's going on driver / network wise. The network has netbeui, TCP/IP, file and printer sharing, QOS, and Microsoft Networking installed. That's it, no other protocols. I installed Netbuei, simply because it's sort of acted like gorilla snot in the networking world, and fixed a lot of funky connection / resolution problems for me in the past. I would assume that with static ip address, netbuei, host files set up, and even using the NET USE command, that would be one of the most hardcore / hard to break network connections you could create.
If I could give more points, I would. It's of the utmost importance that I get this running. On a side note, I went to HP's website for online support, and they said they did not support this model! The Printer is a Color Laser printer, and I popped out a LOT of cash for it... someone should support it.
I'm thinking this might be one of those long dregs thru the registry to rip everything HP and everything Office out, to get the machine running properly. Please tell me I'm wrong... or at least write me a .reg file I can import into the registry to kill them out.
If anyone of you is familiar with IE error codes, I have a 55K text file I can post, with the error, if you think you can figure out where the problem lies.
This problem isn't just on one machine, it's on both the Gateway, and my other laptop, which makes me think it's a configuration / driver issue.
Best of luck in solving this puzzle!
A million thanks in advance.