Improve company productivity with a Business Account.Sign Up

x
?
Solved

Adding USB Hard drive on Windows 2000 server causes BSOD

Posted on 2006-06-05
5
Medium Priority
?
803 Views
Last Modified: 2012-08-14
I have a Dell PowerEdge 2500 running Windows 2000 Server SP4. If I plug in a Lacie USB hard drive to the on-board USB port (I also tried a Western Digital USB hard drive), plug-n-play identifies the hard drive and generates a BSOD. The exact message is:

***STOP:0x0000000A (0x00000004, 0x000000FF, 0x00000000, 0x804A8ED2)
IRQL_NOT_LESS_OR_EQUAL * ADDRESS 804A8ED2 BASE AT 8040000
DATE STAMP 4344EC59 - NTOSKERNL.EXE

This happens every time.

System BIOS has been updated, OS patches and hotfixes have been applied. USB Drivers have been updated. The only thing in the system event viewer is a message about the system being shut down unexpectedly.

System has 1 gig of RAM and has been stress tested.

I added a Belkin F5U219 pci USB 2.0 card and disabled the on-board USB ports; no change. Went to the Belkin website and installed its latest USB driver; no change. If I use a USB hub, the system stays up until I plug in the hard drive into the hub. The system is fine without the USB drive.

I saw a post (see link below) where the poster was able to overcome this issue by installing updated chipset drivers for his USB card. My case is pretty much the same as the linked case. The Belkin card has a NEC µPD720101 chip on it. I went out to NEC's website; I didn't see where one could download updated chipset drivers.
 
http://www.experts-exchange.com/Operating_Systems/Win2000/Q_21677093.html?query=Windows+2000+server+stop+errors+usb+&clearTAFilter=true   

Any ideas and solutions appreciated.

Thanks
0
Comment
Question by:DrewBryant1961
  • 3
  • 2
5 Comments
 
LVL 38

Expert Comment

by:Jim P.
ID: 16887284
Do you have the ISCSI Initiator running on the server?
0
 

Author Comment

by:DrewBryant1961
ID: 16898895

No, I do not. One thing I left out in my original post was that the Embedded Server Management and System Backplane firmware were updated to the latest release. There was no change.

The RAID controller is a Dell Perc 3/Di.
0
 
LVL 38

Accepted Solution

by:
Jim P. earned 2000 total points
ID: 16901957
Have you run diags on the system?

And get a copy of memtest instead of Dell's memory tester.  I read one a while back that a guy had a bad CPU that when ever he changed hardware he would get a BSOD.
0
 

Author Comment

by:DrewBryant1961
ID: 16997640
This was never resolved however I was able to move things around to a Windows 2003 Server to accomplish things, Thanks for the replies.
0
 
LVL 38

Expert Comment

by:Jim P.
ID: 17000573
Sorry I couldn't be of more assistance. May all your days get brighter and brighter.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Read this article to learn how to migrate data from SharePoint to SharePoint Online account. The entire process of SharePoint migration is described in detail.
Watch the video to know the simple way to remove or recover or reset lost or forgotten passwords of Outlook PST file. With Kernel Outlook Password Recovery tool such operation is very easy to perform. It is a freeware with limitation to use with 500…
Did you know PowerShell can save you time with SaaS platforms? Simply leverage RESTfulAPIs to build your own PowerShell modules. These will kill repetitive tickets and tabs, using the command Invoke-RestMethod. Tune into this webinar to learn how…

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question