0x8004010F - Offline Address List Error

Posted on 2006-06-06
Last Modified: 2012-05-05
Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed.  An object could not be found.'

That is the error we get on our clients.  I went through some steps before posting that I saw on another person's post with the same error.  Those did not solve my problem.

When I go to ESM and go to the address book I can preview it so I went on to the next step with the walkthrough and it had me add some settings under public folders and OBA, but that did not fix the issue either.  I do not want to configure outlook to not download them, I want to solve the problem on the server.  

It is logging errors 9335 and 9333 with the issue.

I have rebuilt the address list but it did not solve the problem either.

Any help?
Question by:lttech
    LVL 18

    Expert Comment


    Have you checked this:
    You receive an 0x8004010F error message when you try to synchronize the offline address list on an Exchange Server 2003 server in Outlook 2003

    LVL 18

    Accepted Solution

    LVL 104

    Expert Comment

    If you have followed steps on another post, then it would help if you indicated either what post it was, or what steps you followed. We are not mind readers.

    It is usually down to a missing replica on the OAB system folders.

    It would also help if you posted which element of the error log is generating the errors, whether it is the address book or something else.


    Author Comment

    None of those worked....

    I am going to look a little further into;en-us;822444
    which will help reset the system folders, but what could come of this (worst case)?
    LVL 35

    Expert Comment

    as the KB states

    "If you change the administrative group system folder GUID, do not restore previous backups of any public folder store in your Exchange organization. If you do so, you may cause duplicate system folders to be created, cause existing system folders to be destroyed, cause the system folder server's public database to stop replicating permanently, or prevent other public stores in the site from accepting replicas of system folders. To correct such problems, you may have to remove and rebuild public folder stores on some or all servers in your Exchange organization. "

    Author Comment

    Sembee those are the exact instructions I followed before.  The application element of event viewer is logging the errors.

    Author Comment

    I will give the KB a try and see if it clears it up....
    LVL 7

    Expert Comment

    usally restarting the Information store service and running a fresh rebuild can help before you try anything else.
    what is the description for the event ?


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    Set OWA language and time zone in Exchange for individuals, all users or per database.
    In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
    To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now