Sage Payroll Wont Print or Backup

Posted on 2006-06-06
Medium Priority
Last Modified: 2012-06-21
Hi guys

I have installed sage payroll on a new Dell computer and I can print all my emails and word documents, but I cant print off Sage Payroll.

Also sage payroll will not backup either.

When I click to print, nothing happens at all when in payeoll.

Ideally id like to remove payroll and try to reinstall, but i need to know which file is the backup file in the windows directory as we dont want to lose our current entries.


Question by:auraorange
  • 2
LVL 31

Accepted Solution

moorhouselondon earned 2000 total points
ID: 16846306
I seem to remember the answer to this is to reinstall the ODBC drivers - depends on version of Payroll, there used to be a folder called odbc32 on the CD with setup.exe in it.  Run this file.  If not, reinstall Payroll.

The data file is in an MDB file.
LVL 31

Expert Comment

ID: 16846329
Disable Anti Virus and any software firewall you have before doing this.

Author Comment

ID: 16847201
Thanks for the help.

I installed payroll on my laptop, then copied off the data file before removing payroll totally and then reinstalling.

It works fine now


Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are like me and like multiple layers of protection, read on!
Choosing the right mix of apps is very much necessary for CPAs for making the most of the latest technology through which they can boost their growth.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question