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Sage Payroll Wont Print or Backup

Hi guys

I have installed sage payroll on a new Dell computer and I can print all my emails and word documents, but I cant print off Sage Payroll.

Also sage payroll will not backup either.

When I click to print, nothing happens at all when in payeoll.

Ideally id like to remove payroll and try to reinstall, but i need to know which file is the backup file in the windows directory as we dont want to lose our current entries.


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1 Solution
I seem to remember the answer to this is to reinstall the ODBC drivers - depends on version of Payroll, there used to be a folder called odbc32 on the CD with setup.exe in it.  Run this file.  If not, reinstall Payroll.

The data file is in an MDB file.
Disable Anti Virus and any software firewall you have before doing this.
auraorangeAuthor Commented:
Thanks for the help.

I installed payroll on my laptop, then copied off the data file before removing payroll totally and then reinstalling.

It works fine now

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