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Sage Payroll Wont Print or Backup

Hi guys

I have installed sage payroll on a new Dell computer and I can print all my emails and word documents, but I cant print off Sage Payroll.

Also sage payroll will not backup either.

When I click to print, nothing happens at all when in payeoll.

Ideally id like to remove payroll and try to reinstall, but i need to know which file is the backup file in the windows directory as we dont want to lose our current entries.

Thanks

Mat
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auraorange
Asked:
auraorange
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1 Solution
 
moorhouselondonCommented:
I seem to remember the answer to this is to reinstall the ODBC drivers - depends on version of Payroll, there used to be a folder called odbc32 on the CD with setup.exe in it.  Run this file.  If not, reinstall Payroll.

The data file is in an MDB file.
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moorhouselondonCommented:
Disable Anti Virus and any software firewall you have before doing this.
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auraorangeAuthor Commented:
Thanks for the help.

I installed payroll on my laptop, then copied off the data file before removing payroll totally and then reinstalling.

It works fine now

Mat
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