pbraden
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Problem connecting to a application on Citrix Server
When one of our users logs into our citrix box he cannot log into our Great Plains application. I checked the properties of the application and it is set to Allow Anonymous connections.
Any ideas on what else I need to check?
Any ideas on what else I need to check?
ASKER
He gets the login promt for Great Plains and when he enters his userid/password he gets an error message that says: There isn't a valid login record on the server for the userid and password you entered.
The user can use the same userid/password on his desktop and it works.
I tried deleting his citrix profile but he still gets the same error message.
The user can use the same userid/password on his desktop and it works.
I tried deleting his citrix profile but he still gets the same error message.
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ASKER
He is not the only user using Great Plains thru the citrix server. All of the other users can log on fine.
I got his userid/password and tried it myself and I get the same error message.
I can logon with my userid/password correctly.
I got his userid/password and tried it myself and I get the same error message.
I can logon with my userid/password correctly.
When he clicks on the application do they get a Great Plains login prompt. Does the application ever appear?