Error when connecting to a windows 2000 server with Thin clients or XP RDP

Posted on 2006-06-06
Last Modified: 2010-04-13
I have a client with a Windows 2000 server. There are 2 HP thin clients and 3 windows XP laptops with RDP to access the server. Up until this morning everthing was working fine. The server was restarted about 10am, since then 1 thin client can still log in fine. The other comes up with the message "The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your administrator"
The 3 XP laptops can still connect to the server without any problems and same with the one thin client. However one thin client does not work. Any ideas on how to fix this or is it a problem with the thin client?

If more detailed info if require I can post it.
Question by:milltechtga
    LVL 87

    Expert Comment

    Check the terminal services licenses on the server, maybe they have expired? Also check the eventlogs.

    Author Comment

    The event log tells me "The Terminal Services Licensing server SERVER has no license pack registered for product 'Windows 2000 Terminal Services Client Access License'.  Use Terminal Services Licensing administrative tool to register the licenses pack"

    When I check the Licenses it says I have 3 windows 2000 licenses and 3 temp ones. It looks like the temps ones have been assigned to the thin clients which is not what I want. How do I remove the ones that have been added to the actual licenses and assign them to the ones that currently have temp ones i.e.: the thin clients.

    LVL 87

    Accepted Solution

    Sorry for the delay in answering.

    On a win2k server only win2k and win xp pro workstations can connect connect to the server with a full license. Depending on the OS running on your thin clients you'll only get temporary licenses, i'm not sure how long such a license is active on win2k server, probably 90 days. After that time these Clients won't be able to connect legaly to the TS. You'll have to purchase TS licenses from m$, I suggest you get into touch with your m$ software vendor for more info.

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