Outlook 2003 error 0x80040115 & 0x8004011D
Posted on 2006-06-06
When one of our outside sales reps does a manual or automatic Send/Receive in Outlook 2003 from home, the error messages below are returned:
"Task Microsoft Exchange Server reported eror (0x80040115): The conection to the Microsoft Exchange Server is unavailable. Outlook must be online or conected to complete this action."
"Task 'Microsoft Exchange Server' reported error (0x800411D) : 'The server is not available. Contact your administrator if this condition persists'"
I am the system admin. and have a Remote Desktop connection to his computer at his house. At the present time, I am also working at home, with an identical setup to his (Dell laptop, WinXP SP2, Outlook 2003 SP2 Build 11.8, Cable connection to the office/server. Server = Win 2003 SBS Premium, Exchange 6.5). We are both using RPC over HTTP. Mine is working just fine, his is not. Therefore I know the server is working correctly. Additionally, his computer connects just fine when he is at work on the LAN. The issue is just when he is working remotely. I stepped through all Outlook setups, comparing them side-by-side to mine, and they are identical.