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Downloading Movies

Posted on 2006-06-07
Medium Priority
Last Modified: 2007-12-19
I have Windows XP with Windows Media Player 10, Real Player and QuickTime installed. Media Player works fine but in recent months both Real Player and Quick Time have started giving problems where before they worked fine.

Real Player will only play movies in streaming format. If I try to play movies after downloading and saving them the bar indicating the play time will move but the picture sticks at the first frame and no sound is heard.

In QuickTime if I try to play a movie after downloading it I get an error message which says "Error - 2020 : the movie contains some invalid data". If I try to play it in streaming format the movie plays very slowly without sound and is unwatchable.

This happens when trying to download movies from any website.

I have tried downloading a later version of QuickTime but my computer will no longer download any software.

After downloading software and trying to run it I get the following error message "The publisher could not be verified. Are you sure you want to run this software". After clicking on run I get an error message saying either "The file is not a valid archive" or that the software is not a valid Win 32 application.

Would reinstalling Windows XP perhaps solve all these problems or do I need to do something else ?

I don't really feel confident in attempting a reinstallation.  
Question by:littlelugs
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LVL 18

Expert Comment

ID: 16864359
What antivirus and what firewall do you have?

Author Comment

ID: 16869122
The preinstalled ones in Windows XP plus I installed McAfee which I don't now seem to be able to uninstall completely.
LVL 18

Accepted Solution

crissand earned 1000 total points
ID: 16876738
I suspect an infection, or a change in the ISP's policy. It looks like the files you're downloading are corrupted. Sometimes the firewall can do this, but not Windows Firewall. Sometimes the antivirus can do it, if it's too "intelligent". I never heard of this behaviour where using McAfee AV.

Anyway, reinstalling could be an option folowinf the next recommendations:

Do a clean reinstall. Before installing, disconnect the computer from network, Internet included. If the installation kit doesn't have SP2, install SP2 and the latest hotfix (previously saved somewhere). Then activate the firewall and install an antivirus. Prior to installing the AV, try to download and keep in hand the last antivirus signatures. After instaling the antivirus, apply the last signatures. Now you can connect the computer to the network.

I know it sounds laborious, but it's secure.

Author Comment

ID: 16884033
Thanks. I will give this a go and let you know if it solves the problem.

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