Receiving Old E-mails

Posted on 2006-06-07
Last Modified: 2010-05-18
A user in our company is receiving old e-mails from last year. In then morning when he boots up and fires up Outlook he will have a few e-mails from last year that show up in his inbox that he has deleted a long time ago. Any ideas why this is happening?

Thanks in advance

Question by:mschmidt14
    LVL 97

    Accepted Solution

    Greetings, mschmidt14 !

    1. Check if the old emails are on the server.  Delete them from the server.

    2. The index on the Inbox may be wrong.  You need to create a new PST file and drag all the emails and Contacts folder to the new PST.

    PST file is located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

    Best wishes!
    LVL 97

    Expert Comment


    We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

    Thanks, war1

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