Outlook 2000: can't remove personal folders
Posted on 2006-06-07
POP3 email but using Exchange views
This user complained of loosing some Contacts. When I checked their email setup, I found they had 3 personal folders instead of just one.
The first personal folder seems to point to the right PST file.
When I try to close the other two personal folders I get 2 seperate errors:
Error 1 - the information service contains the location that messages are delivered to. If you want to remove the information service, double-click the Mail icon in Windows Control Panel.
- When I go there I only see on personal folder
- Even if I delete all information here, the other 2 personal folders always remain when I open Outlook
Error 2 - The operation failed. An object could not be found.
I have tried renaming the PST file.
I have tried an MS Office repair.
I have tried un-installing Outlook and re-installing Outlook.
The two unwanted personal folders alaways remain.
Any suggestions would be appreciated.