Pop3 Connector

Posted on 2006-06-07
Last Modified: 2009-01-22
I've got a business using POP3 connector through Small Business server to retreive their email. That works great. They have thrown me a question that was not talked about originally and I want your thoughts. They have one external user that is not setup on their internal system. He has a email address and gets email from external customers just fine. When an internal user sends to him however he never gets it because the server doesn't know how to send to him since he is not a user on the server. What do I need to do to have this email forwarded to his external POP3 account? Will I need to setup a user for him and forward it somehow?
Question by:itsupportcci
    LVL 74

    Accepted Solution

    It's no problem at all...

    You just need to add an entry to the Exchange configuration to allow messages for those who do not have Exchange mailboxes to be redirected to your ISP's mailserver.

    In your Server Management Console, navigate to:
    Advanced Management > First Organization (Exchange) > Servers > Servername > Protocols > SMTP > Default SMTP Virtual Server.  Right click that and select Properties.

    Then select the MESSAGES TAB and at the very bottom you'll see "Forward all mail with unresolved recipients to host"
    In this box enter the FQDN of your ISP's mail server (ie,  There's a good little overview about how this works if you click help on that particular window.


    LVL 1

    Author Comment

    Ok, yeah that was easy enough. Thanks.
    LVL 74

    Expert Comment

    by:Jeffrey Kane - TechSoEasy
    no prob.


    Expert Comment

    Great stuff, I was looking for this information for some time now.

    Do you know how to do that in Exchange 2007 ?

    Kind regards

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