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Outlook reinstall has lost all emails and address book

Posted on 2006-06-07
Medium Priority
Last Modified: 2011-04-14

I have just clicked the correct and repair opption in Microsoft work as I the software was not running correctly. This then proceeded to update all of microsoft office 2003 and when I relaunched outlook it asked me to set-up an email account and all my emails, folders and address book was gone.

Is their any way of recovering this data, I never had any warning that all my data would be lost! Or is there any programmes I can buy to recover the lost .pst file. I did let out look run regular auto archives in the past will this have saved a back up on my computer that I can reload.

Thanks for any help.
Question by:surfjoe
  • 2
LVL 97

Accepted Solution

war1 earned 2000 total points
ID: 16853130
Greetings, surfjoe !

Outlook keeps the emails and contacts in a PST file.  Search for the PST file in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder.  The file is hidden, so you have to unhide any hidden folder. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

If you find the file, you can import the PST file

Best wishes!

Author Comment

ID: 16862515
Found the .pst file all working again!!!
LVL 97

Expert Comment

ID: 16862578
Surfjoe, good to hear that all is working again!

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