Outlook reinstall has lost all emails and address book

Posted on 2006-06-07
Last Modified: 2011-04-14

I have just clicked the correct and repair opption in Microsoft work as I the software was not running correctly. This then proceeded to update all of microsoft office 2003 and when I relaunched outlook it asked me to set-up an email account and all my emails, folders and address book was gone.

Is their any way of recovering this data, I never had any warning that all my data would be lost! Or is there any programmes I can buy to recover the lost .pst file. I did let out look run regular auto archives in the past will this have saved a back up on my computer that I can reload.

Thanks for any help.
Question by:surfjoe
    LVL 97

    Accepted Solution

    Greetings, surfjoe !

    Outlook keeps the emails and contacts in a PST file.  Search for the PST file in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder.  The file is hidden, so you have to unhide any hidden folder. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

    If you find the file, you can import the PST file

    Best wishes!

    Author Comment

    Found the .pst file all working again!!!
    LVL 97

    Expert Comment

    Surfjoe, good to hear that all is working again!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Find out how to use dynamic social media in email signatures with this top 10 DOs & DON’Ts.
    Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now