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Migrating Quickbooks to Windows Server 2003

Posted on 2006-06-07
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Hello,

We are in the process of migrating from Windows SBS2000 to Windows Server 2003. A W2K3 server has been built and with the help of Swing IT!!, a copy of AD is on the new box.

Currently we are installing all of the apps we use on SBS. One of them is Quickbooks 2006 Pro. We got the program to install but are getting an error in the Windows System Event log, ID 7000 & 7038, The QuickBooksDB service was unable to log on as \QBDataServiceUser with the currently configured password due to the following error: Logon failure: unknown username or bad password.

It then occurred to me that this account was pulled over during the AD replication. When we had this error on the SBS 2000 server a couple of months ago I increased that account's permissions to let the service run (I know that may not be the best practice). However that account has the same rights as the one on the production box so it shouldn't get this error.

Here's where I'm stuck:
I don't know if it's safe to change the password. Will that cause error, corrupt data when we move the files over to the new server?

I don't think it's safe to delete that account and let QB re-create it. I'm assuming we'll run into big problems when we move the data over.

Suggestions? Thanks in advance.
 
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Question by:pcstech01
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TheACTDude earned 1000 total points
ID: 16856591
Give this article a look:

http://support.microsoft.com/kb/314357/EN-US/

Have you tried uninstalling and reinstalling quickbooks? That should also recreate the account.
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by:pcstech01
ID: 16856641
Thanks, Method 2 in the KB article worked. I did try the uninstall/reinstall but it didn't work. I changed the password and it allowed the DB service to run.
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