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Lotus Notes Client fails to start because ndgts.dll was not found

Posted on 2006-06-07
Medium Priority
Last Modified: 2013-12-18
Hi all,

I had just upgraded my lotus notes client from 6.5.3 to 7.0 on my Windows XP Pro SP2 laptop, and now I get the following error:

"This application has failed to start because ndgts.dll was not found. Re-installing the application may fix the problem."

So I uninstalled 7.0, but continued to get the same error message. So I completely rei-installed Lotus Notes 6.5.3. But I still get the same exact error. Can anybody help me? I tried to copy the ndfts.dll from a different pc, but that didn't help at all. All that happens is that the error doesn't come up. Rather, I end up getting a nlnhook.exe error. It has been a very confusing day.

Please help!!!
Question by:jimkiel
LVL 18

Expert Comment

ID: 16858071
excellent post, mike.
LVL 63

Expert Comment

ID: 16862107
marilyng :

I actually had a similar issue updatig one of my Domino Servers from R 5.013A to R 6.5.5

Renaming the DLL's solved the issue.


Author Comment

ID: 16894038
Renaming the DLL's didn't work for me. I didn't see the files that I was supposed to rename.

...so I took the old fashioned route...

I was able to fix the issue by copying the entire c:\program files\lotus\*.* directory from a different PC onto my PC. Fortunately I had backed up my data folder before starting the process, so I was able to copy that folder back on to my PC also. Once I did that, and then reinstalled the Lotus Notes client, I was able to get back in.

So far, no problems.


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