Outlook Rules on Multiple Accounts Don't Show Seperate Inbox's for Processing

Posted on 2006-06-07
Last Modified: 2006-11-18
I'm setting up multiple accounts for some Outlook 2003 users.  One user has some rules that applied just fine on one account.  But when installing the second account they rules don't affect it's inbox.

One thing I found of interest is that on my machine with the accounts the "Rules and Alerts" windows has an "Apply changes to this folder:" dropdown where I can choose which inbox to run a rule on.  But on the user's box, this dropdown does not appear.  I've deleted and recreated the accounts, which did not help.

I've found a lot of problems and answers for Outlook rules here and on MSDN, but haven't seen this specific problem described along with the folder choice missing, or a fix for it.  Anyone have any ideas?
Question by:scottwilkins
    1 Comment
    LVL 18

    Accepted Solution

    Multiple accounts under 1 login?
    And I'm assuming you've created a local .pst file for the additional account.

    Mail delivery under this conditon will all go to one inbox (for all accounts) and you will need to create a rule "per account" for sorting.

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