APC Smart UPS not showing up

Posted on 2006-06-07
Last Modified: 2011-08-18

I have an APC Smart UPS 1000 w/ USB on an SBS 2003 server. I have installed the PowerChute Business Edition, but when I open the console, I get:

There are no APC PowerChute Business Edition Agents managed by this server. Would you like to add some now?

If I hit yes, it comes up with the device configuration page, but there are no agents I can add.

What do I do?
Question by:DataDudes
    LVL 30

    Accepted Solution

    did you follow the directions to a T?

    sometimes if you plug in the USB port with a device and then install the driver...the driver desn't get loaded.

    Unistall Powerschute... follow the installation steps 1  more time.
    LVL 2

    Expert Comment

    the best way is uninstall d current s/w and restart d m/c.....install it once more...
    LVL 30

    Expert Comment

    cool. thank yoU!

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