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Wireless networks not displaying on Sony Vaio

Brand new Sony Vaio TX laptop and wireless connection was working fine yesterday.  User has checked to make sure the wireless switch is on, and wireless zero connection has been stopped and restarted, yet when refreshing network list it reports no networks are available.  It is using the intel pro wireless 2200BG for wireless management and another user side by side is able to see wireless networks that are avaiable for use.  
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Jay_Jay70
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Hi medcare,

can you use the vaio wireless software on your vaio? there may be service installed that conflicts with the wireless zero client from windows
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medcare

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User is remote and on a plane, but will try this tomorrow. Will post more comments later.
medcare,

no worries, i have seen pre install software from vaio's cause problems before if they dont get used....
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Have opened trouble ticket with Sony as suggested vaio wireless software did not fix issue.  Also print spooler service and other services have randomly stopped working and have to be restarted.  Will let you know if we find anything, Sony is suggesting reformat then re-install of windows....
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Jay_Jay70
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