Problems on workstations after updating HP LaserJet 4200tn drivers on Print Server
Posted on 2006-06-07
I updated the print drivers on my Windows 2003 Print Server for an HP LaserJet 4200tn printer. Apparantly it updated the drivers for all my 4200 printers (3 of them). I got slammed with calls that the 4200 printers are not printing from the right tray and/or are very slow.
I checked the printers properties on the print server and discovered that under printer properties the paper type was set to lables, so I changed it to unspecified. I had to go to each workstation and change it there as well. That fixed the paper tray selection problem.
However people are still reporting that print jobs are very slow to process and start on all the 4200 printers. I tried deleting the printer and reinstalling it on each workstation. Same result. When I try to access the printer properties from any workstation it takes a few minutes to come up. My guess is that the server has the newer driver, but the workstations still have the older driver, and this is causing conflict. Is that correct? If so how do I fix it?