Slow to retrieve Free/Busy information

Posted on 2006-06-07
Last Modified: 2008-01-16

Recently we've been having some issues with users having to wait up to 5 minutes, before users availabilities are displayed, while attempting to schedule meetings.  We are running Exchange 2003 SP2 on Windows 2003 server SP1.  All clients are using Outlook 2003.

Any idea what may be causing this?

Thanks in advance.
Question by:rj4510
    LVL 27

    Accepted Solution

    Outlook publishes free/busy information every so often. This can be configured in the Outlook client.

    Author Comment

    The only free/busy I've found is the number of months to publish the info.  Where can I configure the frequency of updates?
    LVL 27

    Expert Comment

    Click on the Calendar Options button.
    Click on the Free/Busy Options.... button.
    You should see the following:
    Update free/busy information on the server every _____ minutes.

    Author Comment

    I've changed this setting on the client machine, but there doesn't appear to be much of an improvement.  Some clients display these delays, but most run as intended.  This issue only crept up a few weeks ago and we have not made any changes to the server for quite some time.  Can you think of anything which could be causing this from the server side?

    Thanks in advance.

    Author Comment

    I accepted the answer, even though this didn't resolve my issue.  Mysteriously enough, the problem worked it's way out on its own.  Thanks for the prompt response.

    Featured Post

    Do email signature updates give you a headache?

    Do you feel like all of your time is spent managing email signatures? Too busy to visit every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

    Join & Write a Comment

    Set OWA language and time zone in Exchange for individuals, all users or per database.
    Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
    In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
    The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now