Link to home
Start Free TrialLog in
Avatar of davetough
davetough

asked on

downloaded upgrade from mcafee and now when get online I cannot get off

Hello,
I am going to look at a computer- it has windows 98 se on it. A friend downloaded a new upgrade from mcafee antivirus.
Now when he gets online ( dial-up) he cannot get off- unless he powers off the computer.

It was running fine before he downloaded this new upgrade from mcafee.
ANY IDEAS of what could be causing this?

Thank you
ASKER CERTIFIED SOLUTION
Avatar of _
_
Flag of Bahamas image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of callrs
callrs

I tested Mcafee software some years ago. Big disappointment, it was simplly junkware in my experience.

Uninstall mcafee (Start, Settings, Control Panel, Add/Remove Programs).
Then reboot.
Then get the free & fantastic avg antivirus (see user reviews at http://www.download.com/AVG-Anti-Virus-Free-Edition/3640-2239_4-10543927.html  It's rated higher than Norton even!)
SOLUTION
Avatar of BillDL
BillDL
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
try a scanreg /restore to reset it to a date before the problem happened
Thank you, davetough.
Was it one of the McAfee user settings doing this?
Avatar of davetough

ASKER

yes
thank you
Thank you much.    : )