My company is currently using the ACT database by Sage software for contact management. We've decided it was time to move on from this product due to its poor integration with Outlook, stability problems, and slow performance. I'd like to know what products could replace ACT that would retain the features we need:
-Contact information (customizable fields)
-Notes/History (entries that appear chronologically for each contact, showing notes that users type or emails / documents attached to the contact)
-Tight integration with Outlook
-Ability to broadcast fax
We're running a Windows 2003 Network with 20 workstations, and an additional server running Exchange Server.